Errors when trying to update

  • sslarson

    (@sslarson)


    11 years ago

    Hi everyone,

    My dad got a website and apparently wordpress did some updates and now we cannot even get access to the site.

    First screen we get when we try and put in the website address:

    http://i.imgur.com/bj40bs7.png

    Then i get this page after i choose the region:

    http://i.imgur.com/RSsM6uf.png

    After i put in the site title which i’m assuming is my website url and the email associated with my wordpress account. i get this error page.

    View post on imgur.com

    At the bottom of that page i see this:

    View post on imgur.com

    And i take note of that password and i try and access my website again and i repeat that process above.

    Please help my dad is losing business because the site isn’t up.

Viewing 2 replies - 1 through 2 (of 2 total)
  • HostPuma

    (@hostpuma)

    11 years ago

    The database is not installed and thats why your getting the errors. There are no tables where the site can store its data “including the password”

    Who installed it?

    Whats your webhost and do they have One Click Install feature?

    Whats the website address?

    Thread Starter sslarson

    (@sslarson)

    11 years ago

    myid.ca is thw webhost

    my dad did but he has no idea what he did.

    website= larmac.ca

Viewing 2 replies - 1 through 2 (of 2 total)

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