errors with elementor editor

  • Resolved leejay1

    (@leejay1)


    4 years, 4 months ago

    Hi, I’m experiencing an error between the elementor editor and Woocommerce.

    The editor works fine on other pages, but it shows default theme color or displays weirdly when I edit any Woocommerce page.

    It’s hard to customize the product grid, cart page, etc,
    Because they’re not the same look on the editor and front-end.

    I’m assuming this issue came from Woocommerce as there are no same errors on other pages.

    If anyone has an idea, Please let me know!
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Margaret S. woo-hc

    (@margaretwporg)

    4 years, 4 months ago

    Hi @leejay1

    Thanks for your question.

    I would first recommend that you check whether the issue persists when you change to a default WP theme like Twenty Twenty-One or Storefront and deactivate all plugins apart from WooCommerce.

    → If this issue persists at this point, please write back to us. Also share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    → If the issue does not persist at that point, then it would be best to reach out to Elementor team directly regarding this behavior of the pages: https://elementor.com/help/

    Thread Starter leejay1

    (@leejay1)

    4 years, 4 months ago

    Hi, thank you for your solution.
    However, deactivating plugins didn’t work.
    Here is the System status below :

    
### WordPress Environment ###

WordPress address (URL): https://www.takemywardrobe.com
Site address (URL): https://www.takemywardrobe.com
WC Version: 6.0.0
REST API Version: ✔ 6.0.0
WC Blocks Version: ✔ 6.3.3
Action Scheduler Version: ✔ 3.3.0
WC Admin Version: ✔ 2.9.4
Log Directory Writable: ✔
WP Version: 5.8.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.27
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 6.0.0
WC Database Prefix: oms_
Total Database Size: 100.52MB
Database Data Size: 94.62MB
Database Index Size: 5.90MB
oms_woocommerce_sessions: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
oms_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
oms_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
oms_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_actionscheduler_actions: Data: 0.09MB + Index: 0.16MB + Engine InnoDB
oms_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
oms_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
oms_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
oms_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
oms_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_glsr_assigned_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_glsr_assigned_terms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_glsr_assigned_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_glsr_ratings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_jet_apartment_bookings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_jet_apartment_units: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_jet_post_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_jet_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_jet_review_comments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_jet_review_guests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_jet_review_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_jet_review_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_jet_smart_filters_indexer: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_jet_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_jet_widgets_styles: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
oms_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_options: Data: 9.03MB + Index: 0.17MB + Engine InnoDB
oms_pbs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_postmeta: Data: 41.52MB + Index: 2.67MB + Engine InnoDB
oms_posts: Data: 28.52MB + Index: 0.42MB + Engine InnoDB
oms_pv_commission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_sgs_log_events: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
oms_sgs_log_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_termmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
oms_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
oms_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
oms_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
oms_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
oms_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
oms_wcfm_daily_analysis: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wcfm_detailed_analysis: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_enquiries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_enquiries_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_enquiries_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_enquiries_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_fbc_chat_rows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_fbc_chat_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wcfm_fbc_chat_visitors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_fbc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_following_followers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wcfm_marketplace_orders_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_product_multivendor: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wcfm_marketplace_refund_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_refund_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_reverse_withdrawal: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_reverse_withdrawal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_reviews_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_reviews_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_review_rating_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_store_taxonomies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_withdraw_request: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_marketplace_withdraw_request_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_membership_subscription: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wcfm_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_messages_modifier: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_messages_stat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_support: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_support_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_support_response: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcfm_support_response_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcmp_cust_answers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wcmp_cust_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcmp_products_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcmp_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcmp_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcmp_vendor_ledger: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wcmp_vendor_orders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wcmp_visitors_stats: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
oms_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
oms_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
oms_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
oms_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
oms_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
oms_wfconfig: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
oms_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wffilemods: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
oms_wfhits: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
oms_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
oms_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
oms_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
oms_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
oms_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
oms_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
oms_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
oms_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
oms_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 421
custom_css: 3
customize_changeset: 5
elementor_library: 14
elementor-hf: 1
envato_tk_import: 2
jet-engine: 11
jet-engine-booking: 17
jet-form-builder: 3
jet-menu: 39
jet-popup: 4
jet-smart-filters: 21
jet-woo-builder: 48
list-an-items: 6
mastermega_content: 1
nav_menu_item: 120
oceanwp_library: 7
oembed_cache: 1
page: 17
piotnetforms: 1
post: 1
product: 80
revision: 1565
um_directory: 1
um_form: 3
wpuf_forms: 2
wpuf_input: 9

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (30) ###

Elementor: by Elementor.com – 3.5.3
Essential Addons for Elementor: by WPDeveloper – 5.0.1
Frontend Reset Password: by Square One Media – 1.2
Elementor Header & Footer Builder: by Brainstorm Force
Nikhil Chavan – 1.6.7

JetBlocks For Elementor: by Crocoblock – 1.3.0
JetCompareWishlist For Elementor: by Crocoblock – 1.4.3
JetElements For Elementor: by Crocoblock – 2.6.1
JetEngine: by Crocoblock – 2.10.3
JetFormBuilder User Login Action: by Crocoblock – 1.0.2
JetMenu: by Crocoblock – 2.1.4
JetPopup: by Crocoblock – 1.5.5
JetSmartFilters: by Crocoblock – 2.3.8
JetStyleManager: by Crocoblock – 1.3.4
JetTabs For Elementor: by Crocoblock – 2.1.15
JetWooBuilder For Elementor: by Crocoblock – 1.11.4
JetProductGallery For Elementor: by Crocoblock – 2.1.0
JetFormBuilder: by Crocoblock – 1.5.0
JetWidgets for Elementor and WooCommerce: by Crocoblock – 1.1.3
Master Addons for Elementor: by Jewel Theme – 1.7.7
Ocean Extra: by OceanWP – 1.9.2
Really Simple SSL: by Really Simple Plugins – 5.2.1
Sassy Social Share: by Team Heateor – 3.3.38
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.69

WooCommerce Stripe Gateway: by WooCommerce – 6.0.0
WooCommerce PayPal Payments: by WooCommerce – 1.6.4
WooCommerce: by Automattic – 6.0.0
WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 2.1.5
Wordfence Security: by Wordfence – 7.5.7
Smush: by WPMU DEV – 3.9.4
WP Super Cache: by Automattic – 1.7.4

### Inactive Plugins (7) ###

Code Snippets: by Code Snippets Pro – 2.14.3
Duplicate Menu: by Jonathan Christopher – 0.2.2
JetReviews For Elementor: by Crocoblock – 2.2.4
JetSearch For Elementor: by Crocoblock – 2.1.14
JetThemeCore: by Crocoblock – 1.2.2
JetTricks: by Crocoblock – 1.3.9
WP Mail SMTP: by WPForms – 3.2.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: AUD ($)
Currency Position: left
Thousand Separator: .
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #9443 - /store/
Cart: #11598 - /cart/
Checkout: #89 - /checkout/
My account: #12218 - /my-account/
Terms and conditions: #253 - /terms/

### Theme ###

Name: OceanWP
Version: 3.1.2
Author URL: https://oceanwp.org/about-me/
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: /home/customer/www/takemywardrobe.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart-empty.php
/home/customer/www/takemywardrobe.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart.php
oceanwp/woocommerce/cart/mini-cart.php
/home/customer/www/takemywardrobe.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
/home/customer/www/takemywardrobe.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/dashboard.php
/home/customer/www/takemywardrobe.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-edit-account.php
/home/customer/www/takemywardrobe.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-login.php
/home/customer/www/takemywardrobe.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/my-account.php
/home/customer/www/takemywardrobe.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/my-address.php
/home/customer/www/takemywardrobe.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/orders.php
oceanwp/woocommerce/single-product/title.php
/home/customer/www/takemywardrobe.com/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/content-product_cat.php

### WooCommerce PayPal Payments ###

Onboarded: ✔
Shop country code: AU
WooCommerce currency supported: ✔
PayPal card processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
Vault enabled: ✔
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### Action Scheduler ###

Complete: 215
Oldest: 2021-12-08 20:01:10 +1100
Newest: 2022-01-08 16:53:04 +1100

Pending: 1
Oldest: 2022-01-10 14:47:46 +1100
Newest: 2022-01-10 14:47:46 +1100

### Status report information ###

Generated at: 2022-01-08 16:53:27 +11:00
    MayKato

    (@maykato)

    4 years, 4 months ago

    Hi @leejay1

    Elementor is a third-party plugin, which limits us from being able to provide support for. I’d suggest reaching out to the plugin developer directly since they’d be more familiar with how it works than we would be.

    https://elementor.com/support/

    Margaret S. woo-hc

    (@margaretwporg)

    4 years, 4 months ago

    Hopefully, you were able to find a way forward with the issue. I’m going to mark the thread as closed. Feel free to create a new topic if you need assistance with anything else.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘errors with elementor editor’ is closed to new replies.