Errors with Multisite Issue

  • Resolved chervnsik

    (@chervnsik)


    4 years, 4 months ago

    One or more of my sites in a multisite environment are generating errors. I’ve uninstalled and reinstalled the plugin, but it still has errors and is no longer blocking spam.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support sergecleantalk

    (@sergecleantalk)

    4 years, 4 months ago

    Hello,

    Could you tell us more details about the errors? Some screenshots may be helpful.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    4 years, 4 months ago

    Please don’t post any personal information on screenshots as this is a public forum.

    Thread Starter chervnsik

    (@chervnsik)

    4 years, 4 months ago

    It looks like only one of the child sites has the error. View the screenshot here: screenshot link

    Plugin Support sergecleantalk

    (@sergecleantalk)

    4 years, 4 months ago

    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Antispam by Cleantalk plugin settings on the main website. (WordPress Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)

    2. Check the last settings “Complete deactivation” and save changes.

    3. Deactivate the plugin on the “Plugins” page in Network WordPress Dashboard.

    4. Then activate it.

    5. Proceed to the plugin’s settings. (See item 1.)

    Did it help?

    Thread Starter chervnsik

    (@chervnsik)

    4 years, 4 months ago

    No, it didn’t help. This site just seems to have gotten disconnected. Is there a way to send you a login?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    4 years, 4 months ago

    Please contact us by our private Ticket System:

    https://cleantalk.org/my/support/open

Viewing 6 replies - 1 through 6 (of 6 total)

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