• Resolved Sara

    (@saramolina)


    I’m having trouble creating backups with BackWPup on my website.

    When I run the task that I have created and the plugin tries to create the .zip file, an error pops up in the log indicating that there are reading problems with a files. From there it’s all errors since you don’t follow the links you need to create the BackUp. The message tells me the following:

    [21-May-2022 09:25:01] 1. Tratando de hacer una lista de carpetas que guardar …
    [21-May-2022 09:25:18] ADVERTENCIA: Carpeta “/home/saramilley/www/wp-admin/Fox-C404/root” no permite su lectura.

    `I haven’t logged in to my site’s admin in a long time, but the last times I checked my backups some months ago everything was fine and I haven’t made any changes or modifications to the permissions since then.

    Can somebody explain me why this might be happening and how I can fix it?

    Thanks for the help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • happyAnt

    (@duongcuong96)

    @saramolina
    You can just ignore the warning ^^, it noticed that BWU cannot backup the root folder, since this is a server’s folder so BWU has no permission to read it, that is why the warning shows up.

    Thread Starter Sara

    (@saramolina)

    Thanks for your help @duongcuong96.
    So the backup is saved even if the warning has come out?
    If not, how do I ignore the warning and finish the backup?

    Anyway, I don’t know why this happens. The executed task was created and scheduled since I made my web page and until recently I had not gotten any errors.

    Should I change the settings of the scheduled task?

    Thanks for the help.

    happyAnt

    (@duongcuong96)

    yes you can just ignore the warning or contact the hoster so they will remove the folder /home/saramilley/www/wp-admin/Fox-C404/root for you
    Ii hope my answer could help ^^

Viewing 3 replies - 1 through 3 (of 3 total)

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