• Resolved marwak123

    (@marwak123)


    Hello,

    I have an issue with Essential Addons for Elementor (Advanced Tabs) and with the Simple Download List plugin. The Simple Download List creates a table with descriptions, search engine and download button. It allows to paste shortcode anywhere with this table. I have pasted this shortcode to Advanced Tabs which is configured as (Content type: Content). Everything worked fine until updating WordPress and Essential Addons. Now, the table from Simple Download List is generated fine but script which is responsible for search engine is printed as text into Advanced Tabs. I checked if this plugin works fine with Text Editor from Elementor and it works. I thing the issue is with Advanced Tabs and something breaks code from shortcode. Unfortunately, my page is private and an account is necessary but I show you screens with issue. I would be grateful for help with this issue

    • This topic was modified 2 months, 2 weeks ago by marwak123.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @marwak123

    Thank you very much for taking the time to share the detailed explanation and screenshots.

    We understand the concern you’re facing with the Advanced Tabs widget after updating WordPress and Essential Addons, specifically where the Simple Download List shortcode is rendering the script output as plain text instead of executing it.

    At this point, we would like to share that this behavior is related to a recent internal improvement. Previously, Elementor’s Text Editor allowed all HTML and script tags, which was later reported as a security-related concern. To address this responsibly, we have now implemented a controlled list of allowed HTML tags to ensure a safer and more stable environment.

    Due to this change, shortcodes that rely on inline scripts may behave differently inside Advanced Tabs. That said, we fully understand your use case and its importance, and we are currently reviewing how shortcode-based scripts can be handled more gracefully without compromising security.

    Please rest assured that your report has been noted, and our development team will further evaluate this scenario. We sincerely appreciate your patience and cooperation while we look into this matter.

    If you have any additional context or observations you would like to share, please feel free to do so.

    Warm regards,

    Hi, @zebaafiashama

    I’m also experiencing this issue. I’ve been using Advanced Tabs > Tab Content > custom HTML and JavaScript directly inside the editor, and it has been working perfectly for years without any problems. After the recent update, the scripts are now rendering as plain text and no longer executing.

    This has affected live functionality on the site, so I would really appreciate it if this could be addressed as soon as possible.

    Thank you.

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello there @marwak123 @faisal95bd

    I am writing to update you regarding the Bug Fix | EA Advanced Tabs | shortcodes are getting escaped and not working. Our development team has been working on fixing the issue, and I am pleased to inform you that the problem has been resolved in the dev version of the plugin.

    Here is the dev version: https://d.pr/f/cIdLyk

    You can check out this reference video on how to upload the dev version and replace it with the previous one: https://d.pr/XpCgsS

    Once you’ve tested, please let us know if you encounter any issues, we’ll be glad to assist.

    Thank You

    Thread Starter marwak123

    (@marwak123)

    Hello @zebaafiashama

    Thank you for help so much! I’ve tested the plugin which you shared and it looks it works almost good. Plain text isn’t displayed any more but Javascript doesn’t work good. I have two objects on my page. One is designed using Advanced Tabs and the second one using shortcode plugin. And I see that Advanced Tabs doesn’t work good with Javascript because it displays “No Download” nevertheless I use the same shortcode in the second plugin. It’s the issue that I found.

    • This reply was modified 2 months, 1 week ago by marwak123. Reason: Just added a photo
    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @marwak123,

    Thank you very much for testing the development version and for sharing your detailed feedback along with the screenshots.

    We truly appreciate the time you have taken to review the fix. It is helpful to know that the plain text issue has been resolved. However, we understand your concern regarding the JavaScript behavior, especially since the same shortcode is functioning correctly outside the Advanced Tabs widget but showing “No Download” within it.

    Could you please share a test page URL where you are using JS and also the code you are using in the EA Advanced Tab widget editor? Please share it with us. So that we can reproduce it on our end and investigate it further.

    Thank you

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello again @marwak123

    Sorry for the inconvenience.

    We have not heard from you since our last conversation. Could you please let us know if you are still having this issue? So that we could try to solve your issue. Could you please share a test page URL where you are using JS and also the code you are using in the EA Advanced Tab widget editor? Please share it with us. So that we can reproduce it on our end and investigate it further.

    We are waiting for your response.

    Thank you

    Thread Starter marwak123

    (@marwak123)

    Yes, the problem still exists. I created a test page for you with this issue.

    https://hilevel.com/content/test/

    I use Advanced Tabs and I paste a shortcode from the Simple Downloads List plugin, Version 1.4.0 | By Neofix. It should be displayed a few position in the download list. We added a few columns to this plugin but it works perfectly in different places so it shouldn’t be an issue. My code looks like in my primary post. I think if you download this plugin and add a few positions to a download list, you will be able to reproduce this issue.

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello, @marwak123

    Thank you for your patience.

    We have carefully tested this scenario on our end using the same setup, and unfortunately, we were unable to reproduce the issue. For your reference, we have recorded a test video demonstrating the shortcode working correctly inside the Advanced Tabs widget: https://d.pr/v/cCPcEb

    To help us investigate this further and identify the root cause, could you please confirm the following details:

    Whether you are using any additional custom JavaScript on the page or globally on the site.

    Where exactly the custom JavaScript is added, such as inside the theme, Elementor Custom Code, or through another plugin.

    What content type you are currently using inside the Advanced Tabs widget, and whether it is only the shortcode or if there is any additional HTML, script, or other elements included.

    This information will allow us to properly replicate your exact environment and provide an accurate resolution.

    We appreciate your cooperation and look forward to your response.

    Thank you.

    Thread Starter marwak123

    (@marwak123)

    Hello @zebaafiashama

    I see it works in yours environment. What a strange thing.

    Whether you are using any additional custom JavaScript on the page or globally on the site.

    No, I use plugins installed from WordPress plugin card only. No custom JavaScripts.

    Where exactly the custom JavaScript is added, such as inside the theme, Elementor Custom Code, or through another plugin.

    No custom JavaScripts

    What content type you are currently using inside the Advanced Tabs widget, and whether it is only the shortcode or if there is any additional HTML, script, or other elements included.

    There is the shortcode only. Nothing more. But I use symbols like “<“, “>” in the shortcode. My current category name looks like [neofix_sdl category=”CSA > HILEVEL > Logos”]. When a category name doesn’t have special signs like “> <“, it works fine. I think, it is the issue. I may change categories names but they worked fine with different plugins and they are easy to comprehend for people who edit the page so it would preferer to keep them.

    I appreciate your support!

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @marwak123

    Thank you for your message and for sharing the details regarding the issue with the Advanced Tabs widget.

    To ensure proper functionality and avoid issues with shortcode rendering, please make sure to use the shortcode in the following format:

    [neofix_sdl category=”Your Category Name”]

    Using this exact structure will help the plugin work as intended, especially when handling special characters or nested categories. Avoid adding extra symbols or HTML within the shortcode itself, as this can cause unexpected behavior inside the Advanced Tabs widget.

    If you are satisfied with the resolution and your overall experience with Essential Addons, we would sincerely appreciate it if you could take a moment to leave us a 5-star review on the ww.wp.xz.cn plugin page. Your feedback plays a vital role in helping us improve and continue delivering reliable solutions for our users.

    You can leave your review here:
    https://ww.wp.xz.cn/support/plugin/essential-addons-for-elementor-lite/reviews/

    Best regards,

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hi @marwak123

    I wanted to follow up regarding the Bug Fix | EA Advanced Tabs | shortcodes are getting escaped and not working. The fix has been released on the latest version of the plugins Essential Addons for Elementor 6.5.12 (free).

    Please update your plugin to the latest version and let me know if you face any issues.

    To keep improving our service, would you be willing to spare 30 seconds to leave a review? Your feedback is invaluable to us.

    Thanks in advance!

    Link to review: https://ww.wp.xz.cn/support/plugin/essential-addons-for-elementor-lite/reviews/?rate=5#new-post

    Thread Starter marwak123

    (@marwak123)

    Hi @zebaafiashama

    I uploaded this plugin and it works exactly the same like the developer version of it. So, no plain text is displayed but still I cannot use special signs (< >) in strings into a shortcode. This behavior works fine with another plugins.

    Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hello @marwak123

    Thank you for your suggestion and for sharing your feedback with us.

    At the moment, this functionality has not been implemented due to security considerations. If inline scripts were allowed freely, someone with lower-level access could inject harmful JavaScript that runs in other users’ browsers or even compromises administrator sessions. We always prioritize maintaining a secure and stable environment for our users, which is why certain features require additional internal review before being introduced.

    That said, we truly value your input. I will make sure to share your request with our development team for future consideration and possible integration.

    Please feel free to reach out if you have any further suggestions or questions. We appreciate your understanding and continued support.

Viewing 13 replies - 1 through 13 (of 13 total)

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