essential-blocks-fontawesome-frontend-css

  • Resolved Leonidas Núñez Hernández

    (@buena-imagen)


    1 year, 1 month ago

    First of all, I want to thank you for such a wonderful plugin. It’s beautiful, and I’ve been using it for a year. I designed my website with it. Everything was going well until the new WP 6.8 update. Even though I also updated the plugin, it looks great on desktop, but on mobile screens, it appears blank, doesn’t display content, or buttons… The error message Google says is that it doesn’t load: essential-blocks-fontawesome-frontend-css. ( font-awesome5.css?ver=5.3.4)

    I appreciate your collaboration and support in correcting this error…

    Thank you and keep going with this extraordinary plugin for WordPress blocks…

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Amit Barai Alit

    (@amitbarai013)

    1 year, 1 month ago

    Hello @buena-imagen ,
    Greetings. Hope you are doing well.

    Thanks for reaching out to us and sharing the details. I have visited your website from my mobile. I found that all content are visible properly same as desktop. Please check this screencast from my mobile: https://d.pr/v/bQpPaS

    Will you please check once again from another browser or, incognito mode of the browser on your mobile?

    I hope you will find the issue resolved. Let us know how it goes.
    Thank you.

    Thread Starter Leonidas Núñez Hernández

    (@buena-imagen)

    1 year, 1 month ago

    Amit, good afternoon… Thank you for your kind and prompt response…

    After writing to you, we’re still looking for the cause of the error where nothing appears on mobile devices…

    We discovered that the dual-click button, which we use on all pages, wasn’t visible, but a message appeared saying, “Recover it”… We did it, and immediately, everything was fixed, and everything started to look fine and normal… We did it on all pages…

    Once again, we appreciate your support and dedication to your users. Although we don’t have a paid version, they are aware of any issues that may arise…

    I admire and respect you… Thank you for your time and excellent service…

    Keep going with this fabulous block plugin… it’s the only one we use to create our website…

    Amit Barai Alit

    (@amitbarai013)

    1 year, 1 month ago

    Hello @buena-imagen ,

    Thank you so much for sharing the outcome of the issue you were experiencing. We are glad to hear that the recovery action resolved the problem. You have also provided us a feedback which is so valuable to us, and we appreciate your kind words about our support team and the Essential Blocks plugin. 😊

    If you have any other questions or concerns, feel free to reach out to us anytime. We will be glad to assist you.

    Thank you.
    Have a great day! 😊

Viewing 3 replies - 1 through 3 (of 3 total)

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