Plugin Support
Nicola Mustone
(@nicolamustone)
Automattic Happiness Engineer
Hello there,
I see that in the other threads none of our team members has been able to reproduce this issue.
Can you please visit this page and send me the URL that is provided? https://www.whatsmybrowser.org/
This will help me understand more about your system and eventually be able to reproduce the issue.
Thread Starter
saens
(@saens)
When I use Microsoft Edge I am seeing the same problem. Also on Chrome.
@saens – can you follow the step that @nicolamustone outlined above?
Thank you,
Joey
Thread Starter
saens
(@saens)
Hi,
https://www.whatsmybrowser.org/b/XIRZG
I thought I did a while ago, but guess I didn’t 🙂
Hey,
its broken for me too. On every other page i see the correct symbol, except for the new woocommerce admin analytics. Does not matter if i’m on mac, windows, safari, firefox, chrome.
https://ibb.co/tzXfBpB
https://ibb.co/dr3hGHf
In the WooCommerce Dashboard: the Leaderboards display the currency symbol correct:
https://ibb.co/Q8fN4kR
Hi,
I’m having the same problem but I don’t think that this is related to the browser.
I’m maintaining two woocommerce installations at different hosting services. One is showing the currency symbols correctly, one doesn’t. Both are viewed in the same browser.
All the best
Christian
Hi @saens, @ christiangoyippi, @ marvinm.
I’m still unable to replicate this issue. Here’s a screenshot showing the display with Euro on my site, without any errors: https://d.pr/i/dRXX71 and https://d.pr/i/w8G8eL
One thing to try is to change the currency position in WooCommerce > Settings > General. It looks like the space is not being rendered correctly and the page source shows & instead of &nsbp.
Alternatively, have you tried conflict testing as we advised in the previous thread? We have a guide to help with this here – https://docs.woocommerce.com/document/how-to-test-for-conflicts/
Thread Starter
saens
(@saens)
It’s a bit tiring to have to do the same things again.
Installed storefront theme.
Disabled all plugins (except woo)
Changed the setting of the currency symbol to all 4 options. All give the wrong output (with the output on the position the setting is telling it to).
Also: https://ibb.co/9GrpH4X
The symbol is displayed properly in another section of woo. As others have pointed out in these threads as well.
Thanks for the response @saens. @christiangoyippi, @marvinm, does your HTML look similar to @saens’s? It looks like the &euro HTML entity is being used instead of the €.
Also to confirm, is this happening in WooCommerce > Dashboard or in Analytics? It would be great if you would share the complete path.
@drwpcom please see my latest post:
In the WooCommerce Dashboard: the Leaderboards display the currency symbol correct:
https://ibb.co/Q8fN4kR
These screenshots are from the Analytics:
https://ibb.co/tzXfBpB
https://ibb.co/dr3hGHf
The currency is correctly defined. The symbol is just broken at the WC -> Dashboard (but not at the leaderboard at the bottom) and at every site @ Analytics.
Just WC active via WP Staging: https://prnt.sc/sto1xf
Still no correct symbol: https://prnt.sc/sto2p8
Same as @marvinm
Correctly displaying at the Leaderboards.
Incorrectly displaying at Analytics and the dashboard diagram section.
Also definded the currency symbol correctly via the settings sections.
All the best
Christian
I’ve switched the provider and everything is displayed correctly 🤷🏻♂️
