[event] displayed wrong in explorer

  • Resolved wpjon

    (@wpjon)


    6 years, 4 months ago

    When using explorer the page seems to have table issues in the right column. It’s all good in Safari, Firefox & Chrome.

    I have set the page to be presented without the side bar (full width), but the text is still compressed in the wright column.

    Any help would be appreciated.

    /Jon

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hitesh Makvana

    (@hiteshmakvana)

    6 years, 4 months ago

    Hi @wpjon,

    As I can see on your site it is using your theme’s grid class “grid col-620” and sidebar class “grid col-300 fit” I would suggest you create the template without sidebar or create full width custom template in your theme.

    If your theme allow proper grid column our plugin will automatically take the space to use it.

    Thank you

    Thread Starter wpjon

    (@wpjon)

    6 years, 4 months ago

    Hi Hitesh

    Changed page to full width (as described above) – no change to the presentation.

    Any other ideas?
    /Jon

    Hitesh Makvana

    (@hiteshmakvana)

    6 years, 4 months ago

    Hi @wpjon ,

    Your theme has main structure class content-outer has limited max-width: 950px; I would suggest you to ask your theme author to make it full width side.

    As per the frontend troubleshoot we found that theme is just allowing you to add content or create pages within 950 pixel.

    Thank you

    Thread Starter wpjon

    (@wpjon)

    6 years, 4 months ago

    Hi @hiteshmakvana

    Hmmm… I changed the Theme from Responsive to WordPress’ own Twenty Fifteen Theme. Same result the page with the [event] shortcode is still not being presented properly, so I think there is an issue with the plugin code vs. windows explorer html decoding. Since Chrome, Firefox and Safari presents the page correctly.

    Somewhere the code in the plugin is not telling explorer to decode the content correctly.

    I’ve changed back to Responsive.

    Any other ideas?

    /Jon

    Thread Starter wpjon

    (@wpjon)

    6 years, 4 months ago

    Hi again @hiteshmakvana

    I’ve increased the max-width to 2048, but even here it does just show OK. And it changes the whole setup of the site 🙁

    Windows Edge presents the site correctly! So all other browsers but Explorer (have not tried Opera) presents the site correctly.

    So what can I do to make the site present correctly in Explorer?

    /Jon

    Hitesh Makvana

    (@hiteshmakvana)

    6 years, 4 months ago

    Hi @wpjon,

    Thank you for providing all the information. If you use full width theme like wpocean or any other which is compatible with full width layout it should work. Some default theme don’t have full width template. It is not about the plugin is make effect it is about creating default theme.

    There is nothing issue about plugin structure it is just about selecting proper full width template using your current theme or any other theme.
    I hope you understand how the theme layout will generate the structure.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)

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