• Resolved dmajwool

    (@dmajwool)


    Hi, I have enabled the pro plugin’s customisable emails feature and also the email reminders feature, and these are working well in pro Version 2.6.4. But I only see a space to enter one generic reminder email template. Have I missed the option to override this default reminder email with a customisable email that’s composed and stored with each event? I would like the reminder email to contain some additional information only visible to event subscribers – like detailed arrangements applicable to only this event.
    Many thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi Dmajwool,

    First please enable this option:

    https://take.ms/EMnho

    Then you can adjust from this section of your event page:

    https://take.ms/qOCHn

    here’s a brief knowledge base article to describe this: 

    https://wp-events-plugin.com/documentation/custom-booking-email-templates/

    Please let me know if you have any questions. 

    Thread Starter dmajwool

    (@dmajwool)

    Thanks for the reply Imran,
    Please could you confirm that the steps you suggest include a customisable reminder email.
    In my original post I state that I have customised emails already enabled and working well.
    My issue is that I don’t see a per-event override option for the reminder email.
    Thanks, David.

    I am currently struggling with exactly the same issue as dmajwool – I can’t find any way to customise reminder emails for specific events. Help!
    Cliff

    Plugin Support angelo_nwl

    (@angelo_nwl)

    At the moment Event email reminder is not yet available per event.

    cliffbaylis

    (@cliffbaylis)

    Thanks for the straight answer Angelo.
    Is there a mechanism for adding per event reminders as a development request?
    Cliff

    Plugin Support angelo_nwl

    (@angelo_nwl)

    There is a similar request already in the pro forum, however, we don’t have eta at the moment.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Event email reminders’ is closed to new replies.