just to narrow down the problem and help us debug the issue is it possible to try the following temporarily:
– deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
– switching to the default theme to rule out any theme-specific problems
Thank you for responding angelo. I deactivated all other plugins and nothing changed, and I switched to Twenty Fourteen and nothing changed.
hmm, can I know the actual shortcode you used ?
This is the shortcode I used: [event post_id=”1″][/event]
You either need to use the shortcode without a closing tag…
[event post_id="1"]
…or put placeholders between the tags:
[event post_id="1"]
#_EVENTNAME
[/event]
Okay so I wasn’t aware of this. Everything shows up properly by using the placeholders between the tags.
For future reference for anyone that encounters the same problem:
If you want to have the featured image on the left with information about the event on the right first you create two columns.
In the first column: [event post_id=”#”]#_EVENTIMAGE[/event]
In the second column: [event post_id=”#”]#_EVENTNAME #_EVENTDATE….[/event]
Here is a link to all the placeholders that can be used (http://wp-events-plugin.com/documentation/placeholders/)
There wasn’t great documentation for this on the website unfortunately, it would help if that were added. Thank you for your help angelo and caimin_nwl!