Event Ticket Plus Cannot view WooCommerce Options | ww.wp.xz.cn

Resolved onreal
(@onreal)

3 years, 9 months ago
Hello, I have updated to the latest versions of The Events Calendar (v6.0.0.1), Event Tickets (v5.5.0), and Event Tickets Plus (v5.6.0). When I navigate to settings

Wp-Admin -> Tickets -> Settings

I can’t see the Woocommerce option settings and also I can’t create tickets for events.

Is there any other action or option I need to consider in order to activate Woocommerce tickets ? or did I miss something during the update ?
- This topic was modified 3 years, 9 months ago by onreal.
- This topic was modified 3 years, 9 months ago by onreal.
- This topic was modified 3 years, 9 months ago by onreal.

Viewing 2 replies - 1 through 2 (of 2 total)

Truman
(@tdorn)

3 years, 9 months ago

Hi @onreal

Since you have Event Tickets Plus, could you actually submit a support ticket with us at https://theeventscalendar.com/support/ ? You have access to Premium Support.

As long as you have WooCommerce installed, and Tickets Commerce is not activated, it should default to creating tickets with WooCommerce.

We can get you assistance in our Premium support helpdesk, when you submit there please include your system information as well: https://theeventscalendar.com/knowledgebase/k/sharing-your-system-information/

robelemental
(@robelemental)

3 years, 8 months ago

@onreal

Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. And if you are an Event Tickets Plus user, please reach out via your Account for access to premium support. 🙂

Best,
Rob

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
3 participants
Last reply from: robelemental
Last activity: 3 years, 8 months ago
Status: resolved