Hello there! There might be a chance that your theme or one of your plugins is conflicting, and you may need to troubleshoot using the health check plugin:
With this plugin, you can troubleshoot the live site without disturbing the site for visitors. Here is how to enable troubleshooting mode in the health check plugin:
After enabling troubleshooting mode:
- Please make sure only the Jetpack plugin is active, and other plugins are deactivated.
- Please make sure to install a default WordPress theme like Twenty Twenty-Four: https://ww.wp.xz.cn/themes/twentytwentyfour, so that the Health Check plugin (mentioned above) can switch to the Twenty Twenty-Four theme while troubleshooting.
After all these processes, please check if the Eventbrite is working on frontend?
If the issue is not there then you will need to activate plugins one by one, and in case you switched to a different theme while troubleshooting, you will also need to activate your original theme to check if your theme or any plugin is causing the issue.
Let us know how it went, and if you have any more questions or come across any other issue, we’ll be happy to help.
If the above step doesn’t help, we can try to reproduce the issue. For that could you please send us the Eventbrite URL that you use to embed it? If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
@bizanimesh thank you very much for your helpful suggestions. It’s all sorted and functioning the way I want it to.
Hey there, @fullywoven,
We’re so glad you’re all set now ⭐
I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!
