Please go to ‘GTM Kit > Help > Support > Share system data with the GTM Kit support team’ and enter the support ticket: FS824-F1535
Hello,
Done, i recive also the message “Thank you! We have received the data.”
If I can be of any further information please let me know.
I await your reply.
I have tested your site and there is no easy way of making it compatible with the add_to_cart trigger in GTM Kit.
On product pages the GTM data and the single_add_to_cart_button class on the add to cart button seems to be implemented correct, so it should work. However, if it is not, the GTM Tag Assistant should show a Link Click event when the add to cart button is but it is not. I think that something on your site is prevent other JS events from firing.
On product listet like the front page the add to cart buton is missing the class ‘.add_to_cart_button.ajax_add_to_cart’ and GTM data. It also has the same problem with clicks not bering registered in the container.
This requires customization of your theme, which may be complex. If you’re not a developer, I recommend hiring one to assist with this task.
Hello,
So you tell me if I add the class on the buntton it will work ?
I’m asking because i try this and isn’t working.
Maybe do you think it can be the issue from WpRocket plugin?
Thanks,
No. On product pages the class adn GTM data is present. You need to find out why the Link Click event is not present in GTM Tag Assistant. JavaScript in on of your plugins or your theme is blocking this, så try and deactivate your plugins one at a time.
