• Resolved rocketpantsjon

    (@rocketpantsjon)


    Hello All, I have built a website for a client using events manager and they are having problems with the search feature. When a guest searches for an event using ‘New Zealand’ the event cannot be found when there is clearly an event register in this country. The same goes for a variety of terms/phrases on the website. However if I were to search for ‘Dunedin’ which is the city in new zealand, i am able to find the event.

    I have tried disabling other plugins to see if that would help but nothing. Any suggestions would be very much appreciated, I am in need of some serious help with this! I am stumped.

    the website is http://bachinthesubways.com

    Best,
    -Jon

    https://ww.wp.xz.cn/plugins/events-manager/

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hi Jon,

    Does that event have New Zealand set as the country on the Edit Event page?

    Thread Starter rocketpantsjon

    (@rocketpantsjon)

    Yes the event does have New Zealand set as the country in the edit event page.

    I have also tried changing the theme to see if that was the problem and it is not.

    Jon

    Thread Starter rocketpantsjon

    (@rocketpantsjon)

    I have also noticed that when searching for other countries there are no results returned also.

    Thread Starter rocketpantsjon

    (@rocketpantsjon)

    One more thing, when I select a country from the dropdown menu of the search bar and just press enter. All events in that country show up but still can’t type in a country within the search field and have it work.

    Jon

    This could be a jQuery conflict. To check if it is, can you test with all other plugins deactivated?

    Thread Starter rocketpantsjon

    (@rocketpantsjon)

    I have deactivated all plugins and it doesn’t change the results unfortunately. Any help would really be appreciated.

    -Jon

    Did you also test with the default WordPress theme running at the same time?

    I can see in the source code of your site that something is loading an old version of the jQuery – that could be the problem

    Thread Starter rocketpantsjon

    (@rocketpantsjon)

    Could you possibly post a screenshot of the code? I have deactivated all of the plugins and switched the theme and this still does not seem to be the case.

    Thanks,
    Jon

    Plugin Support angelo_nwl

    (@angelo_nwl)

    sorry for the confusion but I tried this link http://bachinthesubways.com/events/ and it seems to be working fine?

    Thread Starter rocketpantsjon

    (@rocketpantsjon)

    Hello Angelo,

    Thank you for the reply. The search does work when you search for anything other than a country such as ‘australia’ ‘germany’ ‘united states’. I have tried all of the above comments of deactivating all other plugins, switching themes, updating jquery links. Although i have provided the client with the countries dropdown tab, they still wish to be able to search from the search field.

    The incorrect jQuery library is being loaded on line 29 of the live source code.

    Can you give us an exact example of search that doesn’t work? I’ve just searched for events in New Zealand and Portugal using the country dropdown and it seems to work ok.

    Thread Starter rocketpantsjon

    (@rocketpantsjon)

    Caimin could you please provide an updated jquery library link?

    Example:

    If you type ‘New Zealand’ or ‘Portugal’ in the search field without using the dropdown tab, you will receive the message ‘no events’ which is where the problem lies.

    As a solution to this happening I included the dropdown tab but the client is asking for users to be able to search only through the provided search field.

    This will help with the jQuery issue:
    http://msyk.es/blog/prevent-jquery-wordpress-theme/

    Text in the search field matches against the event title, not against location fields. If you need text to also search through location data you’d need to write some custom code that can do that.

Viewing 13 replies - 1 through 13 (of 13 total)

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