Plugin Author
yuvalo
(@yuvalo)
Hi,
It seems that this is related to the tracking code somehow.
Are you using a third party plugin for that? From what I can see, the code snippet is running with the legacy mode and you set the plugin to work with the universal tracking code.
To resolve it I would recommend two things:
1. Uncheck the Universal tracking code on our plugin and see if the scroll events are starting to show again.
2. If you still can’t see anything, maybe you should be using the universal tracking code, so you will have to tell the third party plugin to use it.
Yuval
Thanks for the quick response! 🙂
The “universal” option was originally unchecked, I enabled it around an hour ago after reading that this was the fix for other issues reported on the forum, but GA still didn’t recognize the scroll event :/
Plugin Author
yuvalo
(@yuvalo)
Can you uncheck it so I can take another look?
Plugin Author
yuvalo
(@yuvalo)
While the plugin calls the GA function, I cant see any connection going out to Google.
I suspect that this is related to the third party plugin.
The only thing I can think to test, is disabling the other plugin and unchecking the “Don’t add the GA tracking code” box in ours.
Hey, Yuvalo! I followed your suggestion – now Yoast SEO plugin is deactivated and the “Don’t add the GA tracking code” box in unchecked on WP GA Events… then the Analytics is showing no visitors in real-time 🙁
Thanks again for your attention
Update: I tried like 300 combinations among activating/deactivating WP GA Events, Yoast SEO and GA MonsterInsights. Also looked for updates for all 3 plugins. Appearently it’s all working now, fingers crossed it didnt cause any new bugs!
Thank you for the attention and quick support, Yuvalo 🙂
Plugin Author
yuvalo
(@yuvalo)
glad to hear that its working now.
i’m here if something else breaks 🙂
Plugin Author
yuvalo
(@yuvalo)
marking this topic resolved
