Recent update ruined functionality

  • Resolved fdestiny

    (@fdestiny)


    9 years, 3 months ago

    OK, it seems that recent update ruined functionality of the plugin. I am trying to figure out what is going on and this is what is goign on here:

    1. Suddenly, for a ordinary widgets moving, it takes much more time. maybe 4 or 5 times more than it was before.

    2. When I click on CLONE, now a cloned widget goes to a bottom of a custom sidebar.
    3. When I do clone, besides mentioned above, cloning doesn’t work. It creates new widget but settings are not copied.

    How can I return to some older version?

    thanks

    • This topic was modified 9 years, 3 months ago by bdbrown.
Viewing 12 replies - 1 through 12 (of 12 total)
  • jdailey

    (@jdailey)

    9 years, 3 months ago

    Sorry you are experiencing issues with the update. All of the older versions of Custom Sidebars can be found here: https://ww.wp.xz.cn/plugins/custom-sidebars/developers/

    We recommend that you always backup your site before running updates so you can easily revert if something fails during the update or you encounter a compatibility issue. I will definitely pass this on to the developer to examine the issue further. Thank you for working with us to make Custom Sidebars better.

    Thread Starter fdestiny

    (@fdestiny)

    9 years, 3 months ago

    OK, I will. What version I should use? What do you suggest?

    tonycarnes

    (@tonycarnes)

    9 years, 3 months ago

    fdestiny: I had a similar problem. I deleted the plugin and reinstalled version 2.1.1.5 and that brought back my functionality. I had to change the sidebar page to “accessibility mode” which you can click on the top of the page.

    I previously tried reinstalling 2.1.2.0 but that didn’t work. So, I skipped back a few versions. I didn’t try each one by one going backward.

    • This reply was modified 9 years, 3 months ago by tonycarnes.
    tonycarnes

    (@tonycarnes)

    9 years, 3 months ago

    Well, don’t do what I did. After I clicked accessibility mode. I saw the custom sidebars. But when I left to write the above note, I tried to get into the widget page and it had disappeared.

    Thread Starter fdestiny

    (@fdestiny)

    9 years, 3 months ago

    Hello, thanks, so what are you saying? that downgrade didn’t work?

    tonycarnes

    (@tonycarnes)

    9 years, 3 months ago

    The downgrade is encountering some sort of problem.

    Thread Starter fdestiny

    (@fdestiny)

    9 years, 2 months ago

    How you did downgrade without loosing all those sidebars?

    Thread Starter fdestiny

    (@fdestiny)

    9 years, 2 months ago

    Oh I see, there is import export feature. GReat!

    Thread Starter fdestiny

    (@fdestiny)

    9 years, 2 months ago

    I ve deleted new version installed 2.1.1.5
    There is no import option?

    Still,it remembered old sidebars. Definitely faster, much faster than with the latest version.

    But, one problem still remains. When I edit some of the widgets, it won’t save those changes. Basically,I can’t update my site.

    jdailey

    (@jdailey)

    9 years, 2 months ago

    We’ve spent time testing and are unable to replicate this issue. Could you run a plugin and/or theme conflict tests by deactivating your other plugins and seeing if this resolves the issue? If it does reactivate your other plugins one at a time until you find the conflict. It also could be from your theme. You can check this by switching to one of the themes included with WordPress.

    Here is a clip of our test of Clone:

    Thread Starter fdestiny

    (@fdestiny)

    9 years, 2 months ago

    I am currently in the process of saving all my blog posts and photos manually and hosting provider will restore old version of site , 13 days old. If that doesn’t work,I will try with what you told me. Will report the results here, anyway.

    jdailey

    (@jdailey)

    9 years, 2 months ago

    Thank you 🙂

Viewing 12 replies - 1 through 12 (of 12 total)

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