Technical support is no longer adequate

  • dgPixel

    (@dgpixel)


    11 years, 9 months ago

    Over the years it has been getting worse.
    Technical support is no longer adequate.
    I opened a ticket on February 6th and, until today, no solution. A problem that concerns 23 Italian sites that we manage. Some with the PRO version.
    We will migrate to other plugins.

    • This topic was modified 7 years, 3 months ago by dgPixel.
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  • Rob La Gatta

    (@roblagatta)

    11 years, 9 months ago

    Woohoo! dgPixel, you’ve helped make my day. I realize you posted this review two weeks ago…don’t let my delay in acknowledging it take away from how appreciative we are that you took the time to put it together. The whole Products team at Modern Tribe is proud to see that we’ve earned a full 5 stars from you, and the Support team specifically always gets excited to see a review that specifically calls attention to the good work they do.

    Thanks, across the board, for your support. If we can ever do anything to make your life easier with regards to how these plugins operate/behave, don’t hesitate to let us know.

Viewing 1 replies (of 1 total)

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