• Resolved Bharat Bhola

    (@bharatbhola-1)


    Exception thrown while processing order 18942. Exception Type: BraintreeExceptionAuthorization. Method: WC_Braintree_Payment_Gateway::process_order. Line 328

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Clayton R

    (@mrclayton)

    Hello,

    The exception being thrown is an authorization exception. That means the API user associated with your API keys lacks the necessary authorizations to process a transaction.

    You should login to your Braintree Control panel navigate to the user permissions page. From there you can enable all permissions for your API user.

    Thanks,

    • This reply was modified 8 years, 1 month ago by Clayton R.
    Thread Starter Bharat Bhola

    (@bharatbhola-1)

    Already have all permission. Also, it is working fine before in last 10 days not working

    Plugin Author Clayton R

    (@mrclayton)

    Hi @bharatbhola-1,

    Please also ensure you have all of your merchant accounts checked. If it was working fine then you started getting Auth exceptions that means something changed in your Braintree environment.

    I recommend you reach out to Braintree Support and provide them with your Gateway information so they can give you specific details about the error.

    Kind Regards,

    Thread Starter Bharat Bhola

    (@bharatbhola-1)

    @mrclayton

    It’s working fine after adding new merchant of USD currency. There is no merchant available of USD currency that’s why getting an error.

    Thank you very much.

    Bharat Bhola

Viewing 4 replies - 1 through 4 (of 4 total)

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