Excerpt length inconsistent | ww.wp.xz.cn

waterislife
(@waterislife)

8 years, 8 months ago

Hello! I’m using the Rock Star Pro theme. I’ve set the Excerpt length to 20 words, but some posts still have more words. I can’t figure out why, or how to fix it.

Here’s an example:
If you scroll down on our home page, you can see that the excerpts are short.
https://www.arianekirtley.com/

But if you look on this page, they are long
https://www.arianekirtley.com/category/international-development-work/

Here’s another example:
https://www.arianekirtley.com/page/6/

Thanks in advance for any help!

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Tikaram Bhandari
(@tikarambhandari)

8 years, 8 months ago

@waterislife : For posts where the Excerpt length is long. Go to Posts and click on edit to edit the post. You can find Excerpt box below the text editor. Remove the text from the excerpt box and Update the post. Now, the excerpt length that you have selected from customizer will appear on each post.
Let me know if you have any further issues.
You can also post in your queries to the theme’s official support forum for dedicated and swift support at :

https://catchthemes.com/support-forum/forum/rock-star-pro-premium/

Regards,
Tikaram

Thread Starter waterislife
(@waterislife)

8 years, 8 months ago

@tikarambhandari thank you for your response. However, I do not see an excerpt box below the text editor. Where exactly is it?
Thank you,
Debbie

Pratik Shrestha
(@pratikshrestha)

8 years, 8 months ago

Hi @waterislife,

We need to look at your site backend for further resolution. Please post in at https://catchthemes.com/support-forum/forum/rock-star-pro-premium/ and we will contact you there for further resolution.

Regards,
Pratik
Catch Themes Support

Viewing 3 replies - 1 through 3 (of 3 total)

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3 replies
3 participants
Last reply from: Pratik Shrestha
Last activity: 8 years, 8 months ago
Status: not resolved