Those parameters should work regardless of the post type setting. Have you made any code changes using the display posts filters?
I recommend debugging by filtering the args. On a staging or local environment (not your live website) add the following code to your functions.php file:
add_filter( 'display_posts_shortcode_args', function( $args ) {
print_r( $args );
exit;
} );
That should display the arguments being passed to WP_Query right here which should help you track down the issue.
When I first had issues, I tried using the “Exclude posts already displayed” snippet on your website, but I have since removed it, as it did not resolve the issue.
Here’s the output I receive when using the filter you provided:
Array ( [perm] => readable [order] => desc [orderby] => date [post_type] => Array ( [0] => help ) [posts_per_page] => 10 [post__not_in] => Array ( [0] => 9087 ) [post_status] => Array ( [0] => publish ) [tax_query] => Array ( [0] => Array ( [taxonomy] => help_taxonomy [field] => slug [terms] => Array ( [0] => submissions ) [operator] => IN [include_children] => 1 ) ) )
Here’s the code I am using in my template:
echo do_shortcode('[display-posts wrapper="ul" wrapper_class="grey-doc" post_type="help" taxonomy="help_taxonomy" tax_term="current" exclude_current="true"]');
Any assistance would be greatly appreciated.
