Exclude fee

Resolved easycomtech
(@easycomtech)

1 year, 4 months ago

Hi,

is it possible to exclude fees?

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author GrowCommerce
(@growcommerce)

1 year, 3 months ago

Hi @easycomtech,

Thank you for creating the thread. I have reviewed your support about excluding fees, but I was not able to address your issue. Can you please share the screenshot to describe your issue more? If you have used any plugin for the fee, then also please let me know.

Thanks and Regards,

Thread Starter easycomtech
(@easycomtech)

1 year, 3 months ago

Hello,

Thank you for your response. I am using the following plugin: WooCommerce Payment Gateway Based Fees.

https://woocommerce.com/products/payment-gateway-based-fees/

However, I am facing an issue where the fee is not being excluded as expected.

Could you please advise if there is a specific setting or workaround to achieve this? Let me know if you need any additional details.

Thanks
Plugin Author GrowCommerce
(@growcommerce)

1 year, 3 months ago
Hi @easycomtech,

Thank you for your response. I see that the WooCommerce Payment Gateway Based Fees is a paid plugin. To assist you further, I need more details about the plugin and your website. Please submit a support request using the provided link?

Thanks and Regards,
- This reply was modified 1 year, 3 months ago by GrowCommerce.
Thread Starter easycomtech
(@easycomtech)

1 year, 3 months ago

Hi,

I have submitted a support ticket as requested. Please let me know if you need any additional information to assist me further.

Thanks

Plugin Author GrowCommerce
(@growcommerce)

1 year, 3 months ago

Hi @easycomtech,

I’m happy to inform you that a new feature, “Exclude Fee from Revenue,” has been added to the plugin.

Thanks and regards

Viewing 5 replies - 1 through 5 (of 5 total)

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