Exclude Google Storebot

  • Resolved RLDD

    (@rermis)


    3 years, 5 months ago

    Hi, can you consider excluding Google Storebot carts from recovery emails? Depending on the number of products and shipping methods, the bots will fill numerous carts (40-50 on my site) at a time to validate rates and shipping against my Google merchant account. These carts use the email domain @fakemail.com, and the emails always bounce. I get a notification from CartBounty that an email was sent, and then a second when the customer email bounces. Which means if there are 40 carts from the bots, I get 80 emails.

    You could potentially also filter out Google bots by using ‘if(stripos(gethostbyaddr($ip),’google’)!==false)’

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Nauriskolats

    (@nauriskolats)

    3 years, 5 months ago

    Hi @rermis, thanks for reaching out and bringing our attention to this!

    We did a quick search and found an article outlining what seems to be what you are referring to: https://www.searchenginejournal.com/googlebot-adding-products-shopping-carts/373595/

    So If I understand it correctly – you are participating in Google Shopping program which allows you to list products from your store over at Google and in order to do that, google will time after time come over to your store to add items to the cart and test the checkout?

    Do you have some reference link or documentation to the line of code you added so we could dive deeper and look into it?

    Thank you,
    Nauris

    Thread Starter RLDD

    (@rermis)

    3 years, 5 months ago

    Hi @nauriskolats,

    Thanks for looking into this. You are correct, the bots crawl the site and create carts as part of the Google Shopping program. The one consistent factor for all the carts email domain is @fakemail.com.

    It would be nice to be able to skip recovery emails, and possibly even exclude the bot’s carts from the abandoned cart list. I think the easiest route could introduce a field in plugin settings where certain email domains can be excluded from recovery. That would be equally effective while leaving accuracy and adjustment up to the admin.

    If you want to cut directly to the root issue, you could exclude from the recovery process based on IP host if google is returned from the function gethostbyaddr(). However this leaves little control up to the admin and is probably not the best solution for a widely distributed plugin.

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    3 years, 5 months ago

    Thank you for confirming. Since these are abandoned carts left by bots and for the most part you do not want to be seeing notifications about such abandoned carts, I guess the best option would be to simply ignore such carts from being saved and creating any stress on the database.

    I have added this to our wish-list and will get back to you once this has been developed.

    Thank you for your input! 🙂

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    3 years, 4 months ago

    Hi @rermis, just following up and letting you know that we have added improved features to the already existing bot prevention features in our Pro version including ignoring Google Storebot from leaving abandoned carts.

    Please feel free to reach us via our contact form to get a small gift for your help and idea! 🙂

    Thread Starter RLDD

    (@rermis)

    3 years, 4 months ago

    Awesome, thank you so much!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Exclude Google Storebot’ is closed to new replies.