• Resolved beedub70

    (@beedub70)


    For the question, “Want to disable the floating icons on mobile?”, I checked “No”.

    However, the icons are still appearing on the mobile version of the site. Am I doing this incorrectly?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor socialtech

    (@socialtech)

    Thank you for reaching out!

    The URL provided is not valid.

    Could you please clear cache? By that, I mean…

    · The browser cache, see https://www.solutionbay.com/solutions/dont-know-how-to-clear-the-cache-1

    · Please also check if you have a cache plugin installed. If so, please disable it temporarily, and check if it’s ok now

    Thread Starter beedub70

    (@beedub70)

    In wp admin, I deleted the cache. Then I deleted the cache, from my mobile phone, but found that the icons still appeared on mobile.

    So, as you suggested, I deactivated the caching plugin, then deleted the cache from my mobile phone, but the icons still appear on mobile.

    Also, I asked a friend to browse to the website on his mobile phone. My friend has never viewed the site from his mobile phone before. But from his phone, he could see the icons that I have attempted to exclude.

    Right now, The caching plugin is still disabled.

    https://ebeat.fm

    Thanks

    Plugin Author socialdude

    (@socialdude)

    You say:

    “For the question, “Want to disable the floating icons on mobile?”, I checked “No”.”

    Please select “Yes”, as you want them disabled.

    Thread Starter beedub70

    (@beedub70)

    SMH. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Exclude icons from mobile’ is closed to new replies.