Exclude whites lines

  • Resolved alienduce

    (@alienduce)


    6 months, 2 weeks ago

    Hi! I’m trying to exclude incomplete form fields from PDFs. Is this feature available? Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Joynal Abedin

    (@joynalabedin)

    6 months, 2 weeks ago

    Hello @alienduce ,

    Thank you for reaching out to us.

    We have tested the plugin on our end and haven’t found any issues regarding incomplete form fields being included in the PDFs.

    However, our technical team can assist you more closely to check this for your specific setup.
    Please reach out to them directly through our official website, and they will be happy to help you further.

    Let us know if you need anything else.

    Thread Starter alienduce

    (@alienduce)

    6 months, 2 weeks ago

    Hi! Thanks for replying. Perhaps I didn’t explain myself well. What I’m having trouble with is preventing blank lines from appearing in the PDF I receive by email.For example, if the visitor doesn’t fill in the [name] field, the PDF they receive shouldn’t show the line “Name:”. Does that make sense?

    Plugin Support Joynal Abedin

    (@joynalabedin)

    6 months, 2 weeks ago

    Hello @alienduce ,

    Thank you for explaining it in more detail — now it makes perfect sense.

    The PDF layout is generated in a fixed, static structure, and only the field values are inserted dynamically. This means that if a user leaves a field empty, the label will still appear in the PDF but with no value.

    Unfortunately, at this moment, completely removing or skipping blank lines for unfilled fields is not supported.

    We appreciate your understanding on this matter, and if you have any other questions or suggestions, feel free to let us know.

Viewing 3 replies - 1 through 3 (of 3 total)

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