• Resolved selinamb

    (@selinamb)


    I’ve installed the plugin, selected those two file types, and I still get the error message: “Sorry, this file type is not permitted for security reasons.”

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  • Hi @selinamb,

    In most cases, you see such an error when the mime type of your files does not match any of the listed mime types in the settings. Could you please upload the files in MIME File Type checker tool and check the mime type or share the files you’re having an issue with here?

    Thanks!

    Hi @selinamb – We haven’t heard from you in about a while, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

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