Execution Timeout Errors

  • Resolved SooBahkDo

    (@soobahkdo)


    9 years, 9 months ago

    Hello,

    We really like your plugin and are using it on a WP 4.6.1 Multisite network on many selected sites.

    Recently our developer identified a serious issue with it that we need your assitance with.

    ******************************
    I’ve tracked down the execution time errors to the tags page on soobahkdo.com

    Profiling this page http://soobahkdo.com/tag/hyung/ reveals that over 50,000 database queries are being made to generate the page content. 37,268 of them by the UjiCountdown plugin. I would recommend finding a different plugin or getting a fix from the developers.

    The Secondary Title plugin also generates 9,678 queries on this page.

    The Strong Testimonials plugin takes 251s to run.

    All three deactivated and the tag pages load in around 1-2s instead of timing out (I upped max_execution_time to 300s while testing and it would still time out). I have reactivated the plugins for now.

    *************************************

    Can you provide any assistance?

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • anonymized-13171256

    (@anonymized-13171256)

    9 years, 9 months ago

    If you’re using Masonry or the slideshow, the plugin waits until the page is completely loaded before starting those. If another process is delaying that load event then that 251s may be a false positive. So we need to isolate the bottleneck further. How long does Strong Testimonials take without UjiCountdown or Secondary Title activated?

    Thread Starter SooBahkDo

    (@soobahkdo)

    9 years, 9 months ago

    Hi Chris,

    I will need to test that and advise, but may not need to based on your response to the questions below.

    Interestingly, we only have Strong Testimonials shortcodes active in one page on the site which is here:

    http://soobahkdo.com/i-love-soo-bahk-do/

    This page loads instantly and behaves perfectly.

    I do not know why Strong Testimonials would even be running on the page the developer indicated. There is no need for it to run there.

    Does Strong Testimonials run on all pages by default?

    If so, perhaps there is a way to limit it to only run on the pages where Strong Testimonials Shortcodes are present?

    Thanks for responding

    anonymized-13171256

    (@anonymized-13171256)

    9 years, 9 months ago

    The plugin checks the current page and widgets for its shortcode and only loads its resources if necessary. This is a very simple and fast process that prevents a flash of unstyled content in the time between a shortcode is rendered and the non-theme stylesheets are loaded.

    So the plugin does run on each page but bails as soon as it knows it’s not needed.

    Two independent plugins making excessive queries and another (mine) taking 251s to finish a simple process sounds like a redirection or recursion problem. Your developer may have found the results but not the cause.

    We still need to isolate the bottleneck. If I can help directly, please start a support ticket at wpmission.com.

    Thread Starter SooBahkDo

    (@soobahkdo)

    9 years, 8 months ago

    Thanks for your insights Chris.
    We are still chasing this but I will report in when resolved just FYI.

    In the meantime I am opening a ticket at wpmission.com for your contemplation 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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