Exit intent not working

  • Resolved sarp159

    (@sarp159)


    3 years, 5 months ago

    There is a problem with exit intent. If the test mode is not active, it does not work. Also, when the popup is closed, it reappears when you move to the browser bar. It should not exit again when the user closes it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Nauriskolats

    (@nauriskolats)

    3 years, 5 months ago

    Dear @sarp159, thank you for reaching out. To me this seems like an issue with testing. Exit Intent will only appear once every 60 minutes. However if you enable Test mode – Exit Intent will appear just to admin user (person who is signed in as administrator) and will appear every time even if closed. If testing mode has been disabled and tjis is still the case, please mak sure that you clear any caching plugin data you are using.

    Please read more here on how Exit Inent works and appears: https://www.cartbounty.com/exit-intent-popup-technology/#when-will-the-exit-Intent-popup-appear?

    Thread Starter sarp159

    (@sarp159)

    3 years, 4 months ago

    Thank you. It started popping up when I added it to the cart.

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    3 years, 4 months ago

    Thank you @sarp159 for sharing this. It is true, Exit Intent is intended to appear just to those visitors who have added at least one product to the cart since showing this particular message otherwise could be a bit confusing 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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