experiencing an issue

Hi Wpbackup I got the following message after running the job

Job “full_love” has started, but not responded for 10 seconds. Please check information.

here are the information I got

WordPress version: 4.9.8
BackWPup version: 3.6.6
PHP version: 7.2.12 (64bit)
MySQL version: 5.7.24-log
cURL version: 7.60.0
cURL SSL version: OpenSSL/1.0.2k
WP-Cron url: http://truelovesite.com/wp-cron.php
Server self connect: Response Test O.K.
Document root: /home/abcd/wxyz.com
Temp folder: /home/abcd/wxyz.com/wp-content/uploads/backwpup-e13273-temp/
Log folder: /home/abcd/wxyz.com/wp-content/uploads/backwpup-e13273-logs/
Server: Apache/2.4.35 (cPanel) OpenSSL/1.0.2p mod_bwlimited/1.4 Phusion_Passenger/5.3.3
Operating System: Linux
PHP SAPI: litespeed
Current PHP user: abcd
Maximum execution time: 600 seconds
BackWPup maximum script execution time: 60 seconds
Alternative WP Cron: Off
Disabled WP Cron: Off
CHMOD Dir: 493
Server Time: 15:21
Blog Time: 15:21
Blog Timezone: Africa/Casablanca
Blog Time offset: 0 hours
Blog language: ar
MySQL Client encoding: utf8
PHP Memory limit: 256M
WP memory limit: 40M
WP maximum memory limit: 256M
Memory in use: 82.50 MB
Loaded PHP Extensions:: Core, PDO, PDO_ODBC, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, intl, json, ldap, libxml, litespeed, mbstring, mysqli, mysqlnd, odbc, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, snmp, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

The page I need help with: [log in to see the link]