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  • Are you able to make any csv exports at all?

    Thread Starter Berriroki

    (@berriroki)

    I can only “reserves not separated by type of ticket” in csv
    sorry for my English

    Ok. When you export, what do you see? Does any information appear?

    Thread Starter Berriroki

    (@berriroki)

    not only the header (name of the ticket, the ticket description, name, …..) but no records of people registered

    Reservas exportadas en Lun 07 abr 2014 11:38
    Nombre del ticket,”Descripción del ticket”,”Fecha(s) del evento”,”Nombre”,”Apellidos”,”Correo electrónico”,”Número de teléfono”,”Comentario de Reserva”,”Espacios”,”Estado”

    No more

    if I select no separcion per ticket (ticket name, descricion ticket) if I see people who are registered

    Reservas exportadas en Lun 07 abr 2014 11:36
    “Fecha(s) del evento”,”Nombre”,”Apellidos”,”Correo electrónico”,”Número de teléfono”,”Comentario de Reserva”,”Espacios”,”Estado”

    Yes, all register ok

    Does Split bookings by attendee work for you?

    Thread Starter Berriroki

    (@berriroki)

    for example in CSV
    event ———— ticket —— ticket description ———- name
    08/04/2014———shopping——10: 00 at 12:00 h ———— Fredy
    08/04/2014———shopping——10: 00 at 12:00 h———— carlos
    08/04/2014———shopping——12: 00 at 14:00 h———— steve
    08/04/2014———shopping——14: 00 at 16:00 h———— sean
    08/04/2014———shopping——16: 00 at 18:00 h———— peter

    before this was the result but now no result (only headers)

    Thread Starter Berriroki

    (@berriroki)

    which is whether you check the Split bookings by ticket type box. When you click this, more fields will be made available such as Ticket Name and Ticket Price. When you click the Export Bookings button, you should be offered a file to download but only exports the headers.

    http://d1mkunav5pg7l3.cloudfront.net/wp-content/uploads/2011/04/bookings-table-admin-csv.png

    split bookings by ticket type “selected”?

    Which booking mode do you have active? The Split bookings by ticket option is only available when using Multiple Booking Mode.

    Thread Starter Berriroki

    (@berriroki)

    I have active multiple booking mode. Some month ago it worked. In the database appears the registers.

    What version of WordPress and Events Manager are you using and have you recently upgraded them or changed the booking mode?

    Thread Starter Berriroki

    (@berriroki)

    wp..3.8.2
    Events Manager 5.5.2

    Thanks – what about having made changes / upgrades?

    Thread Starter Berriroki

    (@berriroki)

    I just went through the menu without making changes and record
    apparently had some choice not caught
    far so good

    would be advisable to put in one ticket options menu and description without the split option ticket bookings by and see all the singles and multiple tickets for an event

    thanks for the help and congratulations for the plugin. It is phenomenal

    Thank you! Glad you got things sorted. Have a great weekend.

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