Plugin Support
Jawada
(@jawada)
Hi @tsw2023
Hello,
Could you please confirm your current version of Popup Builder? I believe this issue may have already been addressed through our live chat support. However, if you are a different user or still require assistance, please don’t hesitate to reach out.
You can visit our Support Page, where you’ll find options to chat with us or send an email. Our team is always available to assist you and will gladly address any concerns you may have.
Best regards,
Hi Jawad,
Thank you for your response. The current version I have is 4.3.5, which I believe is the latest version. Please guide me on how I can sort this issue.
Thank you
same issue, looking to import from a staging website, says file is not compatible, both running Version 4.3.5
getting
Import WordPress
Invalid file type.
Plugin Support
Jawada
(@jawada)
Hello @subrisi @tsw2023 ,
We have resolved the security vulnerabilities in our most recent releases. Please update your plugin to the latest version and let us know if the issue persists.
If the issue continues, feel free to reach out to our dedicated support forum. You can visit the following link: https://help.popup-builder.com/en/, where you’ll find options to chat with us or send an email. Our team is available and happy to assist you with any concerns you may have.
Best regards,
