@megseoh,
Your export file is too big. You have to split it (by roles or by dates) and it will work.
We have to work in a method to make it able to prepare big exports without this problem but while we do this new method, you can do splits and it will work.
Hi Javier,
Thank you for your response.
I tried numerous times to download different subsections of my Users, & if it contains any data it doesn’t work – same opens /wp-admin/admin-ajax.php & doesn’t download anything.
If I selected a subsections of my Users with no data (eg. between Jan 1st-31st, 2019), the csv file downloads but it’s empty.
Are there any known conflicts?
I’m using Cloudflare – do I have to set a rule in order for the plugin to work?
Thanks again,
@megseoh,
Yes it can be a problem. I do not use Cloudflare, so I do not know what to do really well.
Can you try to deactivate it for admin?
Hi Javier,
I have ruled out Cloudflare.
I have 1000+ Users who are all Subscribers, that I imported last November, that I am unable to export because I imported them all on the same day.
So I can’t filter them to make the export any smaller because they all have the same User Role & same ‘User Created’ date.
I am able to export my Admins, so the issue isn’t that it won’t export anything at all, the issue is that my list of Subscribers is too large & I am unable to filter it.
I look forward to when you have worked in a method to make it able to prepare big exports.
Thank you for your responses 🙂
Sorry for any inconvenience.
We have to work in making it possible. We will start doing it in export, and also we should do it in export.
Thanks for using this plugin.
