Export Orders

  • Resolved lysander2007

    (@lysander2007)


    3 months ago

    Hello

    We are having an issue where some orders are not getting pulled through to this report once they move to Dispatched or Dispatched & Tracking added. This is for the export order: Shadowspec Customer_Product.

    Do you know why this is and how it could be fixed.

    Some orders that have has this issue are 21080, 21077, 21003 and 20450.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Frank Remmy (woo-hc)

    (@frankremmy)

    3 months ago

    Hi @lysander2007,

    Thanks for getting in touch!

    To help troubleshoot why orders aren’t appearing in your “Shadowspec Customer_Product” export once they move to “Dispatched” or “Dispatched & Tracking added” status, I need to understand what export system you’re using.

    Could you tell me:

    • Is this a WooCommerce extension you’ve installed for exports?
    • Are you using a third-party service integration (like ShipStation, Shipwire, or another fulfillment service)?
    • Or is this a custom export report that was built specifically for your site?

    The troubleshooting steps will depend on whether this is a plugin issue, integration problem, or custom functionality that needs attention.

    Looking forward to your response.

    Plugin Support Ejay F – a11n

    (@ejayfernandes)

    2 months, 1 week ago

    Hi there,

    I’m going to mark this as resolved, as we haven’t heard back from you in a while. Please open a new thread if you need further assistance.

    Your feedback helps others – please consider leaving a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post

Viewing 2 replies - 1 through 2 (of 2 total)

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