Export screen is blank

  • Resolved outwittrade

    (@outwittrade)


    5 years, 9 months ago

    On WordPress 5.3.4 I am getting a blank screen trying to do any export with this plugin. I have “Specific post type” selected, then choosing any option (eg. “posts”) there is nothing below that that comes up. No errors are showing.

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  • Plugin Author WP All Import

    (@wpallimport)

    5 years, 9 months ago

    Hi @outwittrade,

    I have “Specific post type” selected, then choosing any option (eg. “posts”) there is nothing below that that comes up.

    This is likely a server error. Please contact your web host and ask them to check all of the error logs on the server (PHP/server/database) for any relevant entries around the time that this happened. Include the following information to help them find it:

    1. The approximate time of the error (including timezone)
    2. Your IP address: http://www.whatismyip.com/
    3. The URL in your browser at the time of the error

    Let me know what they find.

    Plugin Author WP All Import

    (@wpallimport)

    5 years, 9 months ago

    Hey @outwittrade,

    I’m marking this as resolved since we didn’t hear back. You can follow up in this thread if you’re still having this issue.

    Anyone else reading this, please start your own topic.

Viewing 2 replies - 1 through 2 (of 2 total)

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