Export shows only e-mails

  • Resolved yellowlime

    (@yellowlime)


    1 year, 1 month ago

    Hi Javier,

    Upon exporting using 1800+ users I do get a .csv with only e-mails, other column field titles are shown but without data. I’m using version 1.28.4.

    I solved it now by downgrading to version 1.27.12 then I get an export with all data as per your suggestion https://ww.wp.xz.cn/support/topic/when-i-export-files-they-come-up-empty/. You asked the other person with the same issue about the host. The install is hosted by Kinsta at Google Infrastructure.

    Tell me in case you need more information, I would love to help as your plugin is simply great! Thank you for dedicating so much time to this wonderful plugin.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Javier Carazo

    (@carazo)

    1 year, 1 month ago

    @yellowlime,

    Did you try an export without set the fields to export?

    Thread Starter yellowlime

    (@yellowlime)

    1 year, 1 month ago

    Yes I left ‘columns’ textfield empty. Previously I did not get any output apart from e-mails. After having downgraded to 1.27.12, followed by an upgrade to 1.28.4 now I do get full data upon running an export. So issue is solved. Thank you for your support and wonderful work on this plugin.

    Plugin Author Javier Carazo

    (@carazo)

    1 year, 1 month ago

    Great. If you like this plugin you can always leave a review 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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