• The “Export uploaded file data” feature is not working for me. The csv file is empty. “View log” shows plenty of data to export. How can I get at it?

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author nickboss

    (@nickboss)

    Hi, what WordPress version do you have?

    Regards

    Nickolas

    Thread Starter jamminjames

    (@jamminjames)

    The latest.

    Plugin Author nickboss

    (@nickboss)

    Do you have access to the error log of your web server? it may contain hints about the error.

    Nickolas

    Thread Starter jamminjames

    (@jamminjames)

    Yes, checked all relevant server logs, nothing…

    Is it the info from the WFU log (View Log tab) that gets exported, or what?

    Plugin Author nickboss

    (@nickboss)

    Yes, it is similar to what is shown in View Log.

    You can try the following:

    1. Browse to Maintenance Actions page with Chrome or Firefox.
    2. Press F12 to open dev console.
    3. Press Export button.
    4. Do you see any error messages in Console.?

    Nickolas

    Thread Starter jamminjames

    (@jamminjames)

    Only this warning:
    Use of Mutation Events is deprecated. Use MutationObserver instead. wordpress_file_upload_adminfunctions.js:4:74

    …and some other probably irrelevant warnings:
    Ignoring unsupported entryTypes: largest-contentful-paint. options-general.php:208:4221
    No valid entryTypes; aborting registration. options-general.php:208:4221
    Ignoring unsupported entryTypes: layout-shift. options-general.php:208:4317

    I did use the “Sync Database” and “Clean Log” features before trying the export, cleaning anything older than a year. Could that have contributed to the problem?

    Plugin Author nickboss

    (@nickboss)

    No i don’t think so.

    In dev console there is a Network tab. Try the following:

    1. Make sure dev console is closed.
    2. Open Maintenance Actions page.
    3. Open dev console (by pressing F12) and go to Network tab.
    4. Press Export button.
    5. Send me a screenshot of what is recorded in Network.

    My email is [email protected]

    Nickolas

    Thread Starter jamminjames

    (@jamminjames)

    Emailed just now. Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Export uploaded file data not working’ is closed to new replies.