express checkout missing

  • Resolved mcdeth

    (@mcdeth)


    6 months, 1 week ago

    Hi,
    I’m using the block-based checkout along with PayPal and WooPay. I also tried a few alternative PayPal plugins for debugging purposes. Every plugin, except for PayPal, correctly injects at the top of the quick checkout section – but the PayPal plugin doesn’t. What can I do to enable express checkout on checkout page?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    6 months, 1 week ago

    Hi @mcdeth ,

    Thank you for reaching out to us, we are here to help.

    Express Checkout should show at the top of the Checkout page. However, we need to take a further look at your current setup. Please follow these steps to share your system status report with us:

    1. Navigate to the WooCommerce / Status section in your site’s admin panel.
    2. Click on the Get system report button and then click Copy for support.
    3. Paste the report into our PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    Alternatively, to speed up the whole process we suggest you to contact us directly for further assistance. You can open a ticket with our service desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.

    Best Regards,
    Jamie

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    5 months, 2 weeks ago

    Hello @mcdeth

    Since we have not received any further communication from you, we are assuming that your issue has been resolved. Therefore, we mark this thread as resolved.

    If you have any further questions or encounter a new issue, feel free to open a new thread or submit a ticket through our service desk. Please include the URL of this thread in your ticket for reference.

    Kind regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)

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