Extra field in Ninja Forms

  • doorjacobus

    (@doorjacobus)


    7 years, 9 months ago

    Below the Ninja form forms Clearfy is generating an extra field. What function in Clearfy is responsible for this?

    Best regards,

    Jacobus

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • webcraftic

    (@webcraftic)

    7 years, 9 months ago

    Hi,

    Please, show the screenshot. What field are you talking about?

    Best regards, Alex

    Thread Starter doorjacobus

    (@doorjacobus)

    7 years, 9 months ago

    It’s the field below the button with ‘Verstuur formulier’!

    webcraftic

    (@webcraftic)

    7 years, 9 months ago

    Our plugin does not add any extra fields. Try to deactivate our plugin and check whether the field disappears or not?

    Best regards, Alex

    Thread Starter doorjacobus

    (@doorjacobus)

    7 years, 9 months ago

    Hi Alex,

    That’s the case indeed. And strange enough the extra field is not visible in customizer mode, only on the front-end.

    Best regards,

    Jacobus

    webcraftic

    (@webcraftic)

    7 years, 9 months ago

    Hi, Jacobus

    Can you somehow visually show me how to reproduce this problem for me?

    Best regards, Alex

    Thread Starter doorjacobus

    (@doorjacobus)

    7 years, 9 months ago

    Alex,

    I found it! If you enable ‘Disable Dashicons’, the extra input field is generated by Ninja Forms. Why? I really don’t know. This happened on all three sites where I tested Clearfy on.

    Best regards,

    Jacobus

    • This reply was modified 7 years, 9 months ago by doorjacobus.
Viewing 6 replies - 1 through 6 (of 6 total)

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