Plugin Support
Alba
(@ctdealba)
Hi @kuermo
I’m sorry to hear you are experiencing an issue with your font and extra spacing. I suspect this might be an incompatibility between the plugin Collapse-o-matic and the new Sensei version 4.15.
In order to confirm this, could you temporarily disable that plugin, check if the issue resolves and let us know?
If that does not solve the issue, it might be better to temporarily disable all plugins, except Sensei LMS, and check if that works. If it does, you will need to enable one by one to verify which plugin is the culprit.
Let us know how that goes.
Best,
Alba
Thread Starter
kuermo
(@kuermo)
Hello, thanks for your answer.
I mentioned the issue with the collapsed text because it is where that effect gets more ugly, but the spacing affects the whole lesson page.
I disabled all plugins except for Sensei LMS and the issue is still there. The font is different as it used to be and the spacing is much bigger between blocks… 🙁
Hi @kuermo,
Thanks for giving this test a try. I guess you can confirm that this hasn’t been caused by any plugin conflict, am I right?
If that’s so, I wonder if it’s a theme conflict. Can you try to temporarily switch your theme to Twenty Twenty and see if the problem persists?
Also, can you share a link if your site where we can see this issue happening? That could help us investigate further if it’s not a theme conflict.
Look forward to your reply and thanks for sorting this out with us!
Thread Starter
kuermo
(@kuermo)
You were right. After changing to Twenty Twenty the problem fixed. So I guess the issue is with Divi 🙁
Thanks for your patience! 🙂
Hey @kuermo – thanks for doing the steps that my colleague suggested. At this point, I would recommend you check once with the Divi team to see if there is something they can do for you here.
Also, I’m marking this topic as resolved now. But If you have any further questions or need some more help, you’re welcome to reply here and mark this topic as “not resolved” from the left sidebar of this topic (example) or open another thread. 🙂