Hi @rawhasan,
Seems like our plugin css hasn’t been loaded. Our plugin provides css to hide the field. Can you please clear cache of your cache plugin if you are using one ? This should fix the issue.
Thanks
Hi @dnesscarkey,
Done that many times. It did not work. Happening in two sites of mine.
Can you please provide that CSS that I can add on the site?
Thanks!
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This reply was modified 10 months, 1 week ago by
rawhasan.
Hi,
I have the same problem with Elementor Pro Form. This seems to be a general problem
@rawhasan, i checked your site here https://dev.nijhoom.com/contact/, though js is loaded but css is not. Are you using multiple cache plugins ? In that case its hard to flush the cache.
Thanks
Hi @dnesscarkey,
I am using server lever fast-cgi caching on this site, nothing else. I’ve cleared the cache alright. It is happening with my other sites too, so probably not just a caching issue.
Since you can’t detect the issue, I guess removing your plugin is the only way to resolve this.
Hi @dnesscarkey,
I use the wp-rockt plugin. On the contact page, I can solve the problem by unchecking the “minimize ccs” box in the WP rockt settings. However, I also have the problem on the homepage. I don’t want to disable the field there because it affects performance.
Another option is to minify CSS in the general settings of WP Rocket if I can specify the location of the CSS file.
Can you tell me where I can make the setting so that I can deactivate your CSS files for the entire website
“/wpcontent/plugins/….(.*).css?”
@sassi1 ,
This is the css our pugin uses to hide that box.
#altEmail_container, .altEmail_container{position:absolute !important; overflow: hidden !important; display: inline !important; height:1px !important; width: 1px !important;z-index:-1000 !important;}
Thanks
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This reply was modified 9 months, 3 weeks ago by
Dnesscarkey.
