Extreme Preset breaking functionalities

Resolved mohizahmad123
(@mohizahmad123)

1 year, 6 months ago
The website is currently in TEST Mode. I have been trying to exlude the JS files following these guides https://help.10web.io/hc/en-us/articles/12019677771154-How-to-troubleshoot-and-resolve-issues-caused-by-the-10Web-Booster
https://help.10web.io/hc/en-us/articles/12020189458706-How-to-locate-and-exclude-JS-files-in-the-10Web-Website-Booster

Nomatter what I do, I still can’t get the popups running and bookings online.
I have excluded entire plugins, all JS files that load up with the non optimized version but even then I am stuck with errors that don’t seem to go away.

10 Web Booster Exclusion
Non Optimized JS Sources (That are related to below mentioned plugins. Every JS for these plugins that loads has been appended to 10 Web Exclusion)
10 Web Optimized Verison with UNCAUGHT ERROR TYPES that don’t seem to go away and functionality is not returned.

From the SOURCES TAB of the non optimized version, I have copied links of all the JS Files that are related to JET POPUP, JET ELEMENTOR, AMELIA BOOKING and placed them in exclusion section of JS at the backend of 10web as can be seen here. I have spent entire day with changing every JS file, even these random scripts created by 10Web were also inserted at on point which chnaged everytime and I had a pretty long list of 60 files but even then it iwas not working.
- This topic was modified 1 year, 6 months ago by mohizahmad123.
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Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support Mane Grigoryan
(@manegr)

1 year, 6 months ago

Hi @mohizahmad123 ,
Thank you for your time and cooperation.

While the team is investigating the issue, will you please kindly update the 10Web Booster plugin from WordPress Dashboard of your website?

Thank you in advance.
Regards, Mane

Thread Starter mohizahmad123
(@mohizahmad123)

1 year, 6 months ago

@manegr Thankyou for your response. I have updated to latest version 2.30.7

Thankyou

Thread Starter mohizahmad123
(@mohizahmad123)

1 year, 6 months ago

@manegr still no updates for me? It has been over a week.

Plugin Support Mane Grigoryan
(@manegr)

1 year, 5 months ago

Dear @mohizahmad123 ,
Our apologies for the wait.

Will you please confirm if the issue is solved?

Regards, Mane

Thread Starter mohizahmad123
(@mohizahmad123)

1 year, 5 months ago

@manegr , No one gave me any solution and no, the issue was never fixed. And no onde came up for followup or ideas.

Plugin Support Mane Grigoryan
(@manegr)

1 year, 5 months ago

Dear @mohizahmad123 ,
Our apologies for the caused inconvenience.

The team has already fixed the issue for you. My apologies if my message was confusing.

I kindly ask you to disable the Test Mode and confirm that the issue is solved.

Regards, Mane

Thread Starter mohizahmad123
(@mohizahmad123)

1 year, 5 months ago

@manegr No bro. nothing is solved as of yet.

I have disabled test mode. Launched Webiste in incognito mode. Still No Popup.

Cleared Cache, checked incognito again. Still no popups.

Pop Up’s are attached in header, admin icon in between search and cart.
Then also to Book Now Buttons under Our Lash Treatments heading

I am enabling TEST Mode again.

Thanks

Plugin Support Mane Grigoryan
(@manegr)

1 year, 4 months ago

Hi @mohizahmad123 ,

Thank you for your patience while we investigated the issue with 10Web Booster on your website. After thorough troubleshooting, we found that the issue is caused by a conflict specific to your website’s setup. Unfortunately, we were unable to resolve it at this time.

We understand how important this is for you, and we truly appreciate your understanding. Our team is continuously working on improving 10Web Booster, and we will do our best to find a solution for similar conflicts in the future.

If there’s anything else we can assist you with, please let us know.
Regards, Mane

Viewing 8 replies - 1 through 8 (of 8 total)

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