Good Support, But Some Difficulties

  • coldxot

    (@coldxot)


    2 years ago

    Had a rough path with MasterStudy but I need to adapt my review based on the amazing support I received from Eric.

    He truly did everything he could to help find a solution for the multitude of problems I was experiencing.

    Hoping the days of problems are now behind us and that things will be stable so that one day I can change this to 5 stars!

    • This topic was modified 2 years ago by coldxot.
    • This topic was modified 1 year, 9 months ago by coldxot.
Viewing 1 replies (of 1 total)
  • Plugin Support mgordon7

    (@mgordon7)

    2 years ago

    Hello,

    I am truly sorry for the difficulties you encountered while using the plugin.

    Since this unique case has only occurred on your site, it took us some extra time to investigate because we couldn’t replicate the issue in our testing environments.

    Our dedicated manager will contact you directly via email to check the unique case in deeper way

    Regards

Viewing 1 replies (of 1 total)

The topic ‘Good Support, But Some Difficulties’ is closed to new replies.