Facebook Again Problem With the Api

Resolved k0b32010
(@k0b32010)

4 years ago

Hello there,

I have a problem again with Facebook and instagram can’t seem to connent with my
account in facebook.

Error: Cannot call API for app 1123168491105924 on behalf of user 5337269889638151
Type: OAuthException
Code: 200 **NOTE** This error is only shown to logged in Admins of this WordPress install

When i try to Login and get my Access Token from facebook it show a screen with that message:
Unregulated application
This application is still in development and you do not have access. Log in as a registered trial user or request the appropriate permissions from an application administrator.

And it have a button below that say ok i click it and it shows this error:

You must approve our SlickRemix app or click the continue button on Facebook to get a new access token. Please try again or contact [email protected] for more help. You must include screenshots or a screencast of the process you are taking otherwise we cannot troubleshoot properly. If you are using the Custom Facebook Feed by Smashballoon.com please contact them for support.

Please help i don’t know what to do.

Viewing 11 replies - 1 through 11 (of 11 total)

Plugin Author slickremix
(@slickremix)

4 years ago
Hi @k0b32010,

Thanks for contacting us.

At the moment, we are experiencing an issue with our Facebook connection, which is affecting both the Facebook and Instagram feeds.
We have reached out to Facebook (Meta) and are working on a solution. We hope to have this issue resolved, and have all affected feeds back up within the next 24-48 hours.

We apologize for the inconvenience and will keep you posted as soon as it is back up!

Best regards,
- This reply was modified 4 years ago by slickremix.
Thread Starter k0b32010
(@k0b32010)

4 years ago

Oooo ok thank you for your quick answer, please let me know when this is fixed.

Plugin Author slickremix
(@slickremix)

4 years ago

Thank you for your patience! We do Apologize again for any inconvenience this may have caused. Will let everyone know ASAP!

Thread Starter k0b32010
(@k0b32010)

4 years ago

Ok great! I understand completely!

gdsilva
(@gdsilva)

4 years ago

Hi Slickremix, I have the same issue on my end with all our website albums. Is there something I need to do to fix this or do I just have to wait?

Thread Starter k0b32010
(@k0b32010)

4 years ago

Yeah this problem is universal i installed another plugin that has the same functionality and they have the same problem. I am waiting patiently to get this problem fixed..

Plugin Author slickremix
(@slickremix)

4 years ago

Good news, we are one step closer to having this issue resolved. Hopefully by the end of day today or sooner. We’ll keep you posted. Thanks for everyones patience here though, you guys are awesome!

Spencer

gdsilva
(@gdsilva)

4 years ago

Thank you Spencer! I really appreciate the update and knowing that you and your team are on top of this.

Plugin Support slickchris
(@slickchris)

4 years ago

Hi @k0b32010 @gdsilva,

We very much appreciate your patience. The Facebook and Instagram connections have been restored.

Please make sure you are running the latest free version of the Feed Them Social plugin, currently 2.9.8.4.

You may need to reacquire a new Facebook and/or Instagram access token, create a new shortcode and replace your old shortcode.

Thanks for using SlickRemix plugins!

Have a great weekend,

gdsilva
(@gdsilva)

4 years ago

Thank you Chris! Everything is working wonderfully again. Thank you so much!

Thread Starter k0b32010
(@k0b32010)

4 years ago

Great thank you very much for your quick response and help. Very nice support team!!

Viewing 11 replies - 1 through 11 (of 11 total)

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