Facebook chat – start minimised

Hi @adaptogenix,

Are you wanting this to be the experience across your site, or only one one type of device (mobile, desktop, etc.)?

In addition, are you running the latest version of the plugin? (v2.0.1)

Thanks,
Benjamin

Hi @adaptogenix,

Thanks so much for double-checking the plugin version for me!

I conferred with a teammate on whether this is possible or not, and I’m afraid there’s currently no supported way to get the functionality you’re looking for.

I’m happy to log a feature request on your behalf. These are passed to our product team for review. I can’t guarantee that this will make it onto our development roadmap, as we base our product improvements on a number of factors, including how many times we receive a particular request. I’d recommend keeping an eye on the changelog, and checking out our email newsletter, as we send out regular development updates.

Even though there’s no way to have the chat collapsed by default, it is possible to change the size of the box with some CSS. The ._94vf class can be used to target the box, like this:

._94vf {
width: 315px;
}

This can be add to the style.css file of your child theme or by using a free plugin like Simple Custom CSS.

CSS tweaks like this are technically beyond the scope of our support policy, though I hope that this helps get you started! 🙂

Thank you for the feedback and for using our plugin! Please don’t hesitate to reach out with any other questions or ideas.

Does the CSS adjustment sound like it might work as a solution for you?

Thanks,
Benjamin