Facebook custom audience pixel/woocommerce problem

  • Resolved peter82

    (@peter82)


    10 years, 8 months ago

    Hi,

    i installed the plugin copy pasted custom audience pixel, tripplechecked the code and all options but i cant get it to work. The facebook pixel helper gives me this message every time

    Custom Audience Pixel did not load.
    Event ID: PixelInitialized

    The Custom Audience Pixel pixel code on this page didn’t load, so no information was sent to Facebook.Learn more

    View Event Log

    Pixel ID: 149631xxxxxx
    Pixel Location: https:/xxxxxxxxxxx
    Frame: Main Window
    Pixel Code: _fbq.push([‘track’, ‘PixelInitialized’, {}]);

    thanks in advance

    https://ww.wp.xz.cn/plugins/tracking-code-manager/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor intellywp

    (@intellywp)

    10 years, 8 months ago

    Hi Peter,
    Thanks for choosing IntellyWP products.
    Should you send us your FB script that you try to insert or please should you send us an URL where we can verify the tracking code in action?
    This kind of problems typically depends from error in FB script.
    If you prefer you can also write us at [email protected]
    Thanks, Alex.

    Plugin Contributor intellywp

    (@intellywp)

    10 years, 8 months ago

    We close this topic.
    Use [email protected] to request support or other info.
    Bye, Alex.

Viewing 2 replies - 1 through 2 (of 2 total)

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