Facebook Feed | Description HTML

  • Resolved iromek

    (@iromek)


    5 years ago

    Hey Guys,

    I bought your premium plugin and got an issue. I designed a feed for Facebook and my description field is passed over to Facebook in plain html. So in Facebook store I can see plain html like this:

    <h2>TITEL</h2><p>and so on … </p>.

    For Google it works perfect, on Facebook it looks like a mess. What can I do to fix this?

    Beste Regards,
    iRomeK

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Rafi Alam

    (@raficode)

    5 years ago

    Hello @iromek ,

    Can you please try changing the Description sanitization value as the Strip Tags?

    Let me know if this works.

    Thank you.

    Rafi Alam

    (@raficode)

    5 years ago

    Hello @iromek ,

    I was following up to see if the issue was resolved.

    If not, then can you please reply with the inquired data.

    Thanks.

    Rafi Alam

    (@raficode)

    5 years ago

    Hello @iromek ,

    I hope the solution worked.

    I am closing this thread now. You’re always welcome to open another thread if you face any issues with our plugin.

    Thanks.

    Thread Starter iromek

    (@iromek)

    5 years ago

    Hello and so sorry for late replay. Didn’t get any notification and was wondering why it takes that long. So sorry.

    How can I change this? I read about it at your documentary but the interface layout changed.

    Thank you so much and sorry again.

    IRomeK

    Rafi Alam

    (@raficode)

    5 years ago

    Hello @iromek ,

    To change the Description sanitization value as Strip Tags, follow this image:
    https://prnt.sc/13mecpv

    Just click on the relevant Output Sanitization dropdown for the Product Description and select Strip Tags.

    Generate/ update your feed and check the feed.

    Let me know if it’s working.

    Thank you.

    Thread Starter iromek

    (@iromek)

    5 years ago

    Hey,

    I really can’t find these settings. To me it looks like this:
    https://ibb.co/p1dzJxP

    Can you tell me how to handle it? I might use a newer version. The are the only option I have.

    Thank you very much,
    iRomeK

    Rafi Alam

    (@raficode)

    5 years ago

    Hello @iromek ,

    Is this (https://ibb.co/p1dzJxP) a screenshot from the plugin you are using?

    If so, then I’m afraid that you are providing a screenshot of a different plugin, not ours.

    Here’s our plugin: https://ww.wp.xz.cn/plugins/best-woocommerce-feed/ – and you will find it under the name Product Feed Manager on your plugin page.

    From WordPress Dashboard: https://www.awesomescreenshot.com/image/8873392?key=b7dbbf8b77b452937f167a1c6f98324e

    And while using our plugin, you will get the option to change the Description Sanitization value as Strip Tags, follow this image: https://prnt.sc/13mecpv

    Also, Here’s a video that you can follow to learn How To Generate WooCommerce Product Feed For Facebook Catalog: https://www.youtube.com/watch?v=u9ZdhNm5r34

    Let me know if you face any issues.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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