• Resolved Samioul

    (@samioul)


    Hi,

    I have a problem when using Facebook feed with App Token instead of default token provided with this plugin :
    – when I use the default token, everything is fine and the Facebook feed displays correctly, as you can check here on the production website http://englishrosebakery.com/news
    – but sometimes the feed is not loading correctly due to the default app token, so I generated a Facebook app token, I entered it in FTS settings, it appeared as accepted, but now the feed only shows “activity around the FB page” (like posts or comments made by the owner of the page on other FB pages) instead of actual page content (posts and pictures).

    To make the problem easier to understand :
    – prod site without custom app tocken is OK : http://englishrosebakery.com/news
    – dev site with custom app token is not OK : http://englishrosebakery.apicius.org/news (demo / demo)

    Do you have any idea why ? Is it something to fix on FB side or FTS setting ?

    Here’s my system info (on both cloned dev and prod server) :

    Feed Them Social Plugin version 1.7.0
    WordPress version WP 4.1
    Installed plugins

    Favicon by RealFaviconGenerator by Philippe Bernard version 1.2.10,
    Feed Them Social (Facebook, Instagram, Twitter, etc) by SlickRemix version 1.7.0,
    Google Analytics by Yoast by Team Yoast version 5.3,
    Remove query strings from static resources by Your WP Expert version 1.3,
    Simple Custom CSS by John Regan, Danny Van Kooten version 3.2,
    Tiled Galleries Carousel Without Jetpack by Raja CRN version 2.1,
    WordPress SEO by Team Yoast version 1.7.1,
    WP Simple Paypal Shopping cart by Tips and Tricks HQ, Ruhul Amin version v4.0.6,
    WP Gallery Custom Links by Four Lights Web Development version 1.10.1

    Server Environment
    PHP Version 5.5.12
    Server Software Apache
    WP Max Upload Size 100 MB
    WP Debug Mode No
    fsockopen fsockopen is ON
    cURL cURL is installed on this server

    https://ww.wp.xz.cn/plugins/feed-them-social/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author slickremix

    (@slickremix)

    Thanks for contacting us and sorry for the delay. I need to login to your dev server or can you make it live for me to view?

    Spencer

    Plugin Author slickremix

    (@slickremix)

    oh wait I see user/pass above. looking now.

    Plugin Author slickremix

    (@slickremix)

    From what I see between the 2 it’s only the last few posts that are different. The problem here is that facebook keeps changing the API and our Default app tokens make it so that some posts don’t show because our apps our older that house those tokens. So when you create a new app and get that token you are tapping into more of the api for facebook. Very soon we are going to figure out a way to allow you to filter out certain posts like the ones where you comment on something or like something.

    Spencer

    Thread Starter Samioul

    (@samioul)

    Thanks for the answer Slickremix !

    So I’ll stay with the default app token for now, that seems to work pretty fine for now, and I’ll use my own app token when the option to filter out will be added, thanks again !

    Plugin Author slickremix

    (@slickremix)

    You got it!

    If you get a second and feel like leaving a review that would be awesome! https://ww.wp.xz.cn/support/view/plugin-reviews/feed-them-social

    Spencer

Viewing 5 replies - 1 through 5 (of 5 total)

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