Facebook Feed WD

  • Resolved clintferguson

    (@clintferguson)


    9 years, 1 month ago

    Hi,
    We have the Facebook Feed WD installed on a webpage but it doesn’t
    seem to be updating. The latest post it’s showing is from 2 days ago,
    though we’ve posted multiple times today alone. I uninstalled and
    reinstalled yesterday because I read in an online support forum that
    many were experiencing issues like this and that seems to be the
    suggestion, but for some reason, it’s not updating for us. Please
    advise.

    Thank you!

Viewing 1 replies (of 1 total)
  • Plugin Contributor WD Support

    (@wdsupport)

    9 years, 1 month ago

    @clintferguson,

    Thanks for your inquiry.

    Heather, please make sure that you have the latest version of the plugin installed in your website.

    If yes, then please make auto-update time interval not less than 30 minutes.

    If this also won’t help, then please enter Facebook feed > options > and add Facebook app id and password.

    If nothing will solve the issue, then p[lease give us full admin access to your website to check the problem.

Viewing 1 replies (of 1 total)

The topic ‘Facebook Feed WD’ is closed to new replies.