Hi @rest7800!
Is this the first time you are connecting the account? Or is it a former account you are trying to connect?
As a first step, please try reconnecting your account as described in this support documentation:
https://woocommerce.com/document/facebook-for-woocommerce-how-to-re-connect/
Let us know how it goes!
Hi there,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Cheers!
Hi There
I have a problem, they had Facebook for Commerce installed on my website, and my old Facebook was running, for some reason my Facebook account was blocked, can i have a new Facebook account now, but There is an error on Facebook for Commerce, first delete the catalog of the old account, then there will be a link to the new account.
I am facing this error
Admin permission required
You don’t have permission to edit these settings. Contact the admin of “Citi Mall Business Manager 001” to gain access
Hi @onetraders
Thanks for letting us know you’re experiencing an issue with Facebook as well. To ensure you get assistance with your issue we do ask that you please open your own thread, as this is a previously closed thread it is unlikely to receive the attention we’d like:
https://ww.wp.xz.cn/support/plugin/facebook-for-woocommerce/#new-topic-0
Thanks!