• Resolved gsghelpdesk

    (@gsghelpdesk)


    Hi,

    I am having an issue with the Facebook Link Preview on WordPress posts for this website. The Facebook description is set to display “Dr. Hoven believes that middle school challenge courses create equity issues and has decided to eliminate them.” When the post is shared on Facebook the first sentence of the post is displayed rather than the preferred description above. Please let me know how to resolve this problem.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thanks for reaching out here. We looked at the relevant page on your website and can confirm that it has a duplicate set of social open graph meta and as such, you’re not getting the expected results.

    To get consistent results, you’ll need to remove the relevant duplicate social open graph meta that are appearing on your website. Those could come from either a 3rd party plugin or from the currently active theme. So, you might want to either check with the theme support for further assistance on this or perform the conflict check on your own.

    Thread Starter gsghelpdesk

    (@gsghelpdesk)

    Thanks for your help. The “Open Graph Meta Tags” option in the Avada theme advanced features options has to be turned off for it to work. Appreciate it.

    Plugin Support Michael Tiña

    (@mikes41720)

    Hi @gsghelpdesk

    Thanks for letting us know! We tested the page you’ve mentioned on Facebook’s Sharing Debugger Tool and we can also confirm that it seems to be picking up the correct og:description tag as expected now.

    This thread has been marked as resolved as the original poster confirmed the issue as resolved on their site.

    If you are not the original poster and continue to experience a similar issue, please open a new request. That way it’s easier for us to match replies with a specific problem. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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