Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi Shanehidir,

    To fix the issue with display of Facebook icon, place following CSS in Custom CSS option at Super Socializer > General Options page in admin area:

    .theChampFacebookLogin{
    	display: block !important;
    }

    Thread Starter shanehidir

    (@shanehidir)

    Hi Team Heateor,

    Please pardon my ignorance, I’m really interested in learning. I have went to admin area > Plugins > Editor > *selected* Super Socializer to edit.

    super-socializer/admin/general_options.php

    Is this the correct location to place the CSS that you provided in your reply? And if yes, which line do I place it?

    Regards,
    shanehidir

    Plugin Author Heateor Support

    (@heateor)

    No, that is not the correct place.
    The option we mentioned is at General Options page in Super Socializer menu in left sidebar in admin area.

    Thread Starter shanehidir

    (@shanehidir)

    Hey Team Heateor,

    I cannot thank you enough, issue has been resolved. FB login appears. Thanks again.

    Regards,
    shanehidir

    Thread Starter shanehidir

    (@shanehidir)

    Hi Team Heateor,

    The FB login appears however nothing happens when it is clicked.

    Regards,
    shanehidir

    Plugin Author Heateor Support

    (@heateor)

    We just logged in using Facebook at your website (name -> Heateor Tester). It is working.

    Thread Starter shanehidir

    (@shanehidir)

    Hi Team Heateor,

    Yea I realized that. Oddly when I tried via mobile phone browser it initiates the login. However when I am using Firefox browser via desktop nothing happens.

    I will attempt via other browsers just to be sure.

    Regards,
    shanehidir

    Plugin Author Heateor Support

    (@heateor)

    Let us know which Operating System you are using. This seems due to your browser setting.

    Thread Starter shanehidir

    (@shanehidir)

    Hi Team Heateor,

    Tried accessing the FB login via mobile phone Firefox for Android app and it works fine. Problem only exists if attemping FB login via desktop.

    Tried via my office’s Windows 7 Pro:
    IE11 – Fail.
    Firefox 31.4.0 – Fail.
    Chrome 51.0.2704.103 m – Fail.

    Tried via home desktop.
    Firefox 31.4.0 – Fail.
    MS Edge – Works.

    Kindly advise me what other info you would require.

    Regards,
    shanehidir

    Plugin Author Heateor Support

    (@heateor)

    So, you are saying that Facebook login icon does nothing when clicked using the browsers you mentioned above?

    Thread Starter shanehidir

    (@shanehidir)

    Yes, that is correct. It only works via mobile phone browser or MS Edge on desktop.

    Plugin Author Heateor Support

    (@heateor)

    We are unable to replicate this issue at our end. This seems to be due to something at your test environment.
    If you try clicking Facebook icon before the page is loaded fully, Facebook login might not work because Facebook SDK might not be loaded.

Viewing 12 replies - 1 through 12 (of 12 total)

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